Is a systemic process in which people interact with and through symbols to create and interpret meaning.
Content level of meaning
Contains the literal message
Examine ideas carefully to decide what to believe, think and do in particular siuations. thoughtfully, considers evidence, alternative conclusions and actions.
Communication between two or more people
communication with oneself
It is ongoing and always in motion, moving forward and changing continually.
all language and many nonverbal behaviors, as well as art music. Anything that abstractly signifies something else can be a symbol.
Beliefs, values,understanding, practices shared by a number of people. guide how we prceive, think feel and act.
Explanations of why things happen and why people act as they do.
the heart of communication. the significance we attach to words, actions, people, objects and events.
the subjective process of explaining perceptions to assign meaning to them.
mental yardsticks that allow us to position people and situations along bipolar demensions of judgement.
A predictive generalization about people and situations.
An individual's perception of where he or she stops and the rest of the world begins.
the viewpoints of specific peole who are significant to us. (Mother, fathers, teachers)
rules of how we are suppossed to live and who we are supposed to be.
Perspective of the generalized other
how we see ourselves the collection of rules, roles, and attitudes endored by the whole social community in which we live.
we listen to form opinions, to make judgments, or to evaluate people and ideas. to analyze and evaluate information.
the phyiological activity the occurs when sound waves hit our eardrums.
active, complex process that includes being mindful, physically receiving messages, selecting and organizing information, interpreting communication, responding and remembering.
Listening only to the content level of meaning and ignoring the relationship level of meaning.
focuses on listening to understand how the other person feels is important in maintaing a relationship
a listening style in which the receiver responds only to messages that interest him or her.
pretending to listen
Literal listening/ relational listening/ selective listening/ pseudolistening
Forms of nonlistening
symbols that are not concrete or tangible. Ideas, people, events, objects, feelings. (not the things they represent)
symbols that are not fixed in an absolute way. words vary based on the values and experiences of those who use them.
symbols that are not intrinsically connected to what they represent. (book has no natural connection to what you are reading now)
Communication/ constitutive/ regulative rules
Principles of Verbal Communication: Regulative rules regulate when, where, how, and with whom we communicate. An example of this would be that Americans in informal conversations might interrupt others talking. We learn what situations are ok for us to do this through regulative rules. Constitutive rules give meaning to specific kinds of communication. I know that someone smiling at me is a sign of friendliness through constitutive rules.
The ability to understand both your own and another's perspective, beliefs, thoughts, and feelings.
personal objects awith which we announce our identities and personalize our environment. we craft our image-how we dress, the jewlry we wear and object we carry an use.
how we perceive and use time to define idenities and interaction.
the study of the communicative function of touch
the study of communication through body movements, stances, gestures, and facial expressions
vocal communication that does not involve words. such as giggling, groaning, or sighing, as well as voice qualities such as pitch and tempo
The interpretation of a person's use of space and distance.distances between individuals in different cultures and situation-norms for using space.
all aspects of communication other than words themselves.
when people give up their own ways and adopt into the dominant culture.
borrowing from another culture
the use of one's own culture and its practices as the standard for interpreting the values beliefs, norms and communication of other cultures.
High-context communication style
indirect and undetailed communication, typically seen in collectivist cultures
Low-context communication style
Language that is very explicit, detailed, and precise; generally used in individualistic cultures
occurs when we attack the cultural practices of others or proelaim that your own cultural traditions are superior.
second responce to diversity. the acceptance of differences even though we may not approve of or even understand them.