Why are teams so popular?
1. They better utilize employee talents.
2. Are more flexible and responsive to change.
3. Democratize and motivate.
A group who interacts primarily to share information and to make decisions to help one another perform within each member's area of responsibility. (Share information, neutral 'sometimes negative', individual, random & varied.)
Generates positive energy through coordinated effort; individual efforts result in a level of performance that is greater than the sum of those individual inputs. ( collective performance, positive, individual/mutual, and complementary.)
4 Types of Teams (S-C-V-P)
Problem Solving Teams
A group of 5-12 employees from the same department who meet for a few hours each week to discuss ways of improving quality, efficiency, & the work environment.
Teams that use computer technology to tie together physically dispersed members to achieve a common goal.
Employees from about the same hierarchical level, but from different work areas, who come together to accomplish a task.
Groups of 10-15 people who take on responsibilities of their former supervisors.
Creating Effective Teams? (P.C.C.)
1. Common plan and common purpose.
2. specific goals.
3. team efficacy
4. low levels of conflict.
5. minimized social loafing.
1. Adequate amount of resources.
2. Effective leadership and structure.
3. Climate of trust in the team.
4. Performance evaluation & reward system that reflects team contributions.
1. Abilities- technical expertise, problem-solving.
2. Personality- Conscientiousness and open-minded.
3. Allocation of roles.
Turning Individuals Into Team Players?
1. Selection- needing employees who have interpersonal and technical skills.
2. Training- workshops on problem solving, communications, negotition, conflict management, & coaching skills.
3. Rewards- encourage cooperative efforts rather than individual ones.