Supervisory Management CH8
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Created by:
Sammyrodrod on February 28, 2012
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26 terms
Terms | Definitions |
|---|---|
 leadership | influencing individual and group activities toward goal achievement. |
| theory x | the average person has an inherent dislike of work and wishes to avoid responsibility. |
| theory y | work is a s natural as play or rest. |
| readiness level | the state of a person's drive or need for achievement. |
| leadership grid | categorizes leadership styles according to concern for people and concern for production results. |
| authority compliance | the leader has a high concern fro production results and uses a directive approach. |
| country club management | high concern for people. |
| middle-of-the-road management | places equal emphasis on people and production. |
| impoverished management | management with little concern for people or production. |
| team management | high concern for both people and production. |
| life-cycle theory of leadership | leadership behaviors should be based on the readiness level of employees. |
| task behaviors | clarifying a job, telling people what to do and how and when to do it, providing follow-up, and taking corrective action. |
| relationship behaviors | providing people with support and asking fro their opinions. |
| situational leadership model | shows the relationship between the readiness of followers and the leadership style. |
| structuring and telling style | used with individuals or groups relatively less ready for a given task. |
| coaching and selling style | used with individuals or groups that have potential but haven't realized it fully. |
| participating and supporting style | best used with ready individuals or groups. |
| delegating style | used with exceptionally ready and capable individuals and groups. |
| continuum of leadership behavior | the full range of leadership behaviors in terms of the relationship between a supervisor's use of authority and employees' freedom. |
| developmental leadership | an approach that helps groups to evolve effectively and to achieve highly supportive, open, creative, committed, high-performing membership. |
| heroic managers | managers who have a great need for control or influence and who want to run things. |
| transformational leadership | converts followers into leaders and may convert leaders into moral agents. |
| transactional leadership | leaders identify desired performance standard and recognize what types of rewards employees want from their work. |
| adaptive leadership | organizational members take a hard look at the past to identify what to hold on to, whole deciding what needs to go. employee participation in the change process is the key. |
| servant leadership | defines success as giving and measures achievement by devotion to serving and leading. winning becomes the creation of community through collaboration and team building. |
| emotional intelligence | the capacity to recognize and accurately perceive one's own and others' emotions, to understand the significance of these emotions, and to influence one's actions based on this analysis; an assortment of skills and characteristics that influence a person's ability to succeed as a leader. |
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