| Term | Definition |
| encoding | the entire process of converting information into a usable form |
| storage | the retention of information over time |
| retrieval | the process of locating and recovering the stored information from memory so that we are consciously aware of it |
| measures of retention | measures used to determine how much information has been retained |
| recall | reproducing information with the fewest possible cues to assist retrieval |
| free recall | remember as much information as you can in no particular order |
| serial recall | recalling a list of words in the order in which the words were presented |
| cued recall | more specific cues are provided to aid retrieval |
| recognition | identifying the correct information from among alternatives |
| relearning | the method of savings - learning information again that has been previously learned and stored in long term memory |
| method of savings | used to measure the amount of information 'saved' from previous learning |
| sensitivity of measures of retention | its ability to assess the amount of information that has been stored in memory |
| recall senstivity | least sensitive measure of retention |
| relearning | most sensitive measure of retention |
| recognition | less sensitive than relearning, more sensitive than recall |
| operational hypothesis | states the predicted outcome as well as how the variables being studied will be observed, manipulated and measured and outlines the population from which the sample has been selected |