| Term | Definition |
| An unprinted file saved to a computer | Which of the following is NOT a hard copy? |
| Both parties agree to use mediator to settle any disputes regarding medical care | Arbitration means |
| Proof of delivery | Certified mail provides the sender with |
| Physician's desk reference | Which reference book is used to check for the correct spelling of drugs |
| Johnny Johanson, Nancy Johnenson, Susan Johnson, Dave Jonson | Which of the following is the correct filing order for Dave Jonson, Nancy Johnenson, Susan Johnson and Johnny Johanson |
| Terminal digits | In the chart number "12345.10", the numbers following the "." (decimal) are: |
| Accounts receivable | The total of all amounts due to the physician, from all the patients, for services rendered or procedures performed is called the: |
| Obtain permission from the patient | When asked about a patient's condition by the family, the medical assistant should: |
| Cross-referencing | A patient with a hyphenate last name should have a rolodex card or other notation made of both last names: This procedure is called: |
| Thoroughly document, in writing to the patient - the reason for withdrawing from the case and stipulate a specific number of days for the patient to seek a new physician | If a physician decides to end the professional relationship with a patient, what must the physician do to help avoid being sued for abandonment? |
| The chief complaint | The symptoms a patient is currently seen for are called: |
| Informed consent | Giving the patient adequate information concerning the method, risk and consequences prior to a procedure is called: |
| Subjective, objective, assessment, plan | The letters S, O, A and P in SOAP format for progress notes stand for: |
| Patient reception, filing medical records, setting up appointments | A medical administrative assistant's duties include: |
| Call the insurance carrier for verifiction of current coverage | In order to verify insurance coverage you should |
| The name and address of the person receiving the letter | The inside address in a typewritten letter would include |
| Bulk mailing | A form of mailing large volumes of information where you pre-sort your mail by zip code, then take it to the post-office for delivery is called: |
| An adjustment | The "amount" that an insurance company may say is "not allowed" and not the responsibility of the patient, for a contracted physician would become what onthe patient's account? |
| An illness condition present before insurance coverage begins | Pre-existing condition |
| Service and procedure based | CPT coding system is: |
| Medicaid | Which insurance policy is never primary when the insured has more than one policy? |
| Durable Medical Equipment | A respirator used by Medicare patient is an example of: |
| Standards for conduct | Medical ethics are: |
| To cross out the incorrect date with a single line and write the correct information followed by initials and date | The way to correct an error on a patient's medical record is: |
| Enlargement of the heart | A patient with a diagnosed of cardiomegaly means: |
| 282.60 | ICD-9-CM subclassification code: |
| 282 | ICD-9-CM category code: |
| itemized statement | A document that contains dates of service, list of detailed charges, co-payments and deductibles paid, date insurance was filed, adjustments and account balances is called: |
| Secondary malignant | A patient is diagnosed with metastatic bone neoplasm. The neoplasm will be coded as: |
| a dollar amount | Under the RBRVS method of reimbursement, "conversion factor" is: |
| WHO | An organization that initiated the development of ICD codes is: |
| MM/DD/CCYY | The patient's birth date on the CMS-1500 form is entered in which of these formats: |
| Late, effects of burn | A patient has contracture of the right hand due to a third degree burn suffered a year ago. Code for the third degree burn suffered a year ago will be referenced from the Alphabetic Index under which main term and subterm |
| Metatarsal bones | Term used to describe the five long bones of the midfoot is |
| Special report | A service that is rarely provided, unusual, variable or new may require a _______ in determining medical appropriateness of the service |
| History, examination, medical decision making | Three components of an E&M Code |