NAME

Question types


Start with


Question limit

of 28 available terms

Advertisement Upgrade to remove ads
Print test

5 Written questions

5 Matching questions

  1. Human relations theory
  2. Bureaucratic
  3. Autocratic is what type of theory
  4. Autocratic
  5. Scientific management theory
  1. a views themselves as sole decision maker
    gives orders and expects to be obeyed
    little concern for the opinion of others
    dictates tasks to be accomplished
    believes that employees will understand this approach
  2. b X
  3. c focus on work
    best way theory
    applies scientific approach to human performance
    standardization of work procedures, methods, tools, and conditions
    resulting in consistency of product and services
  4. d focus shifted from work to people: emphasis on the importance of workers as individuals
    workers give a sense of belonging
    happy employees=productivity
  5. e strictly by the book
    relies on rules and regulations acts like a police officer
    employees are permitted zero discretion
    little to no flexibility

5 Multiple choice questions

  1. a supervisor that performs the tasks of hourly employees. focus on work rather than employees
  2. work is as natural as play or rest
    they will work of their own accords towards objects which they feel committed
  3. When a worker of a group becomes manager and looks at it from a workers point of view instead of a managers point of view
  4. combo of scientific, human relation, participative, and TQM
    Open communication and commitment to common goals
    managers become leaders
    concern for ROI
  5. appeal to the higher order needs of the employee to reach beyond themselves and do more than they considered possible
    act as coach and mentor
    lead by example
    communicate and inspire employees about the misson goals, and objectives of the organization
    provide workers with meaningful, interesting, and

5 True/False questions

  1. TQM theory/participate theoryall levels of employees and managers work as a team toward the continuos quality improvement of services and products for guests

          

  2. the role of a managerpeople have an a natural dislike for work and will avoid it as much as possible
    people must be coerced, controlled, directed, and threatened with punishment to get work down
    people prefer to be led, avoid responsibility and lack ambition

          

  3. Theory Xpeople have an a natural dislike for work and will avoid it as much as possible
    people must be coerced, controlled, directed, and threatened with punishment to get work down
    people prefer to be led, avoid responsibility and lack ambition

          

  4. What type is democratictheory y

          

  5. Exempt employeesSalaried employees

          

Create Set