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Intro to management Test

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5 Written Questions

5 Matching Questions

  1. T.L.V.
  2. what are the responsibilities of a manager
  3. Subcontractor
  4. Theory X
  5. transactional leaders
  1. a Teamwork Leadership Value
  2. b output of the people supervised
    the quality and quantity of the products and services produced
    meeting the needs of the employees
  3. c people have an a natural dislike for work and will avoid it as much as possible
    people must be coerced, controlled, directed, and threatened with punishment to get work down
    people prefer to be led, avoid responsibility and lack ambition
  4. d motivate employees through appealing to workers self intrest
    influence employees by exchanging work for wages
    does noit build on the employees need for meaningful work or tap into their creativity
  5. e Cannot work for you regularly and is hired on an as needed basis

5 Multiple Choice Questions

  1. focus shifted from work to people: emphasis on the importance of workers as individuals
    workers give a sense of belonging
    happy employees=productivity
  2. combo of scientific, human relation, participative, and TQM
    Open communication and commitment to common goals
    managers become leaders
    concern for ROI
  3. are covered by Federal and state wages and hour laws. They are hourly employees that are guaranteed min wage and overtime
  4. getting people to what there supposed to
  5. to support the customers and the employees that serve them

5 True/False Questions

  1. Bureaucraticviews themselves as sole decision maker
    gives orders and expects to be obeyed
    little concern for the opinion of others
    dictates tasks to be accomplished
    believes that employees will understand this approach

          

  2. Managerial/Professional Skill BankAnalytical
    Conceptual
    Technical
    Human

          

  3. How to prevent boomerang management theory1. promote those that want it
    2. put them with people they haven't worked with before

          

  4. Scientific management theoryWhen a worker of a group becomes manager and looks at it from a workers point of view instead of a managers point of view

          

  5. Theory Ypeople have an a natural dislike for work and will avoid it as much as possible
    people must be coerced, controlled, directed, and threatened with punishment to get work down
    people prefer to be led, avoid responsibility and lack ambition

          

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