NAME

Question types


Start with


Question limit

of 28 available terms

Advertisement Upgrade to remove ads
Print test

5 Written questions

5 Matching questions

  1. With theory Y people who become committed to objectives fulfill what inner personal needs
  2. Managerial/Professional Skill Bank
  3. the role of a manager
  4. what are the three criteria for being autocratic/bureaucratic
  5. Human relations theory
  1. a for handeling money and finances
    safety
    health risks
  2. b focus shifted from work to people: emphasis on the importance of workers as individuals
    workers give a sense of belonging
    happy employees=productivity
  3. c Self-respect
    Independence
    Achievement
    Recognition
    Status
    Growth
  4. d getting people to what there supposed to
  5. e Analytical
    Conceptual
    Technical
    Human

5 Multiple choice questions

  1. When a worker of a group becomes manager and looks at it from a workers point of view instead of a managers point of view
  2. views themselves as sole decision maker
    gives orders and expects to be obeyed
    little concern for the opinion of others
    dictates tasks to be accomplished
    believes that employees will understand this approach
  3. manages hourly employees. Focus on supervision and management
  4. to support the customers and the employees that serve them
  5. 1. promote those that want it
    2. put them with people they haven't worked with before

5 True/False questions

  1. TQM theory/participate theoryall levels of employees and managers work as a team toward the continuos quality improvement of services and products for guests

          

  2. Bureaucraticstrictly by the book
    relies on rules and regulations acts like a police officer
    employees are permitted zero discretion
    little to no flexibility

          

  3. Subcontractorviews themselves as sole decision maker
    gives orders and expects to be obeyed
    little concern for the opinion of others
    dictates tasks to be accomplished
    believes that employees will understand this approach

          

  4. Theory Ypeople have an a natural dislike for work and will avoid it as much as possible
    people must be coerced, controlled, directed, and threatened with punishment to get work down
    people prefer to be led, avoid responsibility and lack ambition

          

  5. transactional leadersmotivate employees through appealing to workers self intrest
    influence employees by exchanging work for wages
    does noit build on the employees need for meaningful work or tap into their creativity

          

Create Set