Management Chapter 7
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18 terms
Terms | Definitions |
|---|---|
 Goal | a desired future state that the organization attempts to realize |
| Plan | is a blueprint for goal achievement and specifies the necessary resource allocations, schedules, tasks, and other actions |
| Planning | is the act of determining goals and defining the means of achieving them |
| Misson | Organizations purpose or reason for exsistence |
| Mission statement | is a broadly stated definition of the organizations basic business scope and operations that distinguishes it from simuilar types of organizations |
| Strategic goals | official goals, broad statements describing the organization's future |
| Strategic plans | define the action steps the company will take |
| Tactical plans | are designed to help execute major strategic plans and to accomplish a specific part of the companys strategy |
| operational goals | are specific, measureable results that are expected for departments, work groups and individuals |
| Operational plans | specify the action steps toward acheiving operational goals and support tactical activities |
| Strategy map | is a visual diagram of the key drivers of an organizations success, showing the cause and effect relationship amoung goals and plans |
| Management by objectives | is a method whereby managers and employees define goals for every department, project and person and use them to monitor subsequent performance |
| Single use plans | are plans that are developed to achieve a set of goals that are unlikely to be repeated in the future |
| Standing plans | are on going pllans that are used to provide guidance for task that occur repeatedly in the organization |
| Contingency planning | Planning for emergencies, setbacks, or unexpected conditions |
| scenario building | A forecasting technique to look at current trends and visualize future possibilities |
| Crisis planning | Sudden, devastating, unexpected events |
| intelligence team | is a cross functional group who work together to gain understanding |
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