Mgt 391
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21 terms
Terms | Definitions |
|---|---|
 stress | unconscious preparation to fight or flee that a person experiences when faced with any demand |
| stressor | the person or event that triggers the stress response |
| distress | the adverse psychological, physical, behavioral, and organizational consequences that may arise as a result of stressful events |
| strain | distress |
| homeostasis | a steady state of bodily functioning and equilibrium |
| ego-ideal | the embodiment of a person's perfect self |
| self-image | how a person sees himself or herself, both positively and negatively |
| workaholism | an imbalanced preoccupation with work at the expense of home and personal life satisfaction |
| participation problem | a cost associated with absenteeism, tardiness, strikes and work stoppages, and turnover |
| performance decrement | a cost resulting from poor quality or low quantity of production, grievances, and unscheduled machine downtime and repair |
| compensation award | an organizational cost resulting from court awards for job distress |
| type A behavior pattern | a complex of personality and behavioral characteristics, including competitiveness, time urgency, social status, insecurity, aggression, hostility, and a quest for achievements |
| personality hardiness | a personality resistant to distress and characterized by commitment, control, and challenge |
| transformational coping | a way of managing stressful events y changing them into less subjectively stressful events |
| self-reliance | a healthy, secure, interdependent pattern of behavior related to how people form and maintain supportive attachments with others |
| counterdependence | an unhealthy, insecure pattern of behavior that leads to separation in relationships with other people |
| overdependence | an unhealthy insecure pattern of behavior that leads to preoccupied attempts to achieve security through relationships |
| preventive stress management | an organization philosophy that holds that people and organizations should take joint responsibility for promoting health and preventing distress and strain |
| primary prevention | the stage in preventive stress management designed to reduce, modify, or eliminate the demand or stressor causing stress |
| secondary prevention | the stage in preventive stress management designed to alter or modify the individual's or the organization's response to a demand or stressor |
| tertiary prevention | the stage in preventive stress management designed to heal individual or organizational symptoms of distress and strain |
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