medical office ch 4
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153 terms
Terms | Definitions |
|---|---|
 A patient's medical record is owned by the doctor | true |
| In order to release medical information to another source the patient must sign a release form | false, doctor |
| In most states, a doctor is required to report deaths. | true |
| Oppression refers to putting a person through cruel and unjustice hardship with conscious disregard of rights | true |
| The legal nature of the doctor-patient relationship is that of a partnership | false, contract |
| The branch of the law that compensates individuals for injury is called tort law. | true |
| The duty to tell the truth is known as veracity | true |
| Laws which have been enacted by a legislative body are called enactments. | false, statues |
| Medical ethics are the rules and standards governing the conduct of the members of health care profession. | true |
| Breach of confidence is the most common type of medical tort liability. | false, negligence |
| Consent is implied if the person is unconscious. | true |
| Misfeasance is an act that is wrongful and unlawful. | false, malfeasance |
| A person's failure to act in a reasonable and prudent manner is malpractice. | false, negligence |
| Slander is defamation through oral truths about a person. | false, oral statements that tend to damage an individual's reputation |
| Medical Practice Acts are state statues. | true |
| The codes that are used for Medicare billing are known as HCFA. | false, HCPCS |
| Medigap serves as coverage for the Medicare deductible and patient portion of a bill. | true |
| A minor offense that usually results in only a fine is an infraction. | true |
| Violation of federal or state narcotics laws constitutes a criminal act. | true |
| Grand theft is an example of a misdemeanor. | false, felony |
| Normal, acceptable behavior in our society is called etiquette. | true |
| A physician's narcotic license needs renewed every five years. | false, every year |
| A sibling under 18 can serve as a legal agent for another person. | false, cannot |
| Ethical standards are laws | false, norms |
| Statue of limitations refers to the limits of a particular doctor. | false, time period allowed for beginning a lawsuit of malpractice |
| If a drug has a known side effects and the physician warns the patient of these, the patient assumes the risk. | true |
| Reciprocity is the acceptance of one states's license in another state. | true |
| Virtues are character traits that make a person act a certain upstanding way. | true |
| Arbitration is making a recommendation to a jury in court. | false, handling claims without going to court |
| Under the Controlled Substance Act there are four schedules | false, five |
| Legally, a physician: A. May not refuse to accept a patient if he or she chooses B. May refuse to provide follow-up care after treatment is initiated C. Must provide a medical history to the patient's insurance company if the insurance company so requests D. None of the above | D. None of the above |
| In order to release medical information to another source: A. The patient must deliver the records to the requestor B. The patient must sign a release form C. The insurance company must request the records in writing D. The physician must sign a release | D. The physician must sign a release |
| In order for a contract to be enforceable, the contract must include: A.an offer B.a consideration C. an acceptance D. all of the above | D. all of the above |
| The medical record of a patient who is a minor should be kept: A. indefinatley-no medical records should ever be destroyed B. until the patient becomes 18 years of age C. until the patient becomes 21 years of age D. until the patient reaches the age of majority plus the number of years for the statue of limitations in that particular state | D.until the patient reaches the age of majority plus the number of years for the statue of limitations in that particular state |
| The medical record is owned by: A. the state B.the federal government C.the patient D. the doctor | D. the doctor |
| Establishing and maintaining policies and procedures that protect the medical office and staff from lawsuits is called: A. prioritizing B. risk management C. liability protection D.policies and procedures | B. risk management |
| Statue of limitations refers to: A. the limits of a particular practice B.the limits of a particular doctor C. the time period allowed for beginning a lawsuit for malpractice D. the statue which allows patients to bring a lawsuit | C. the time period allowed for beginning a lawsuit for malpractice |
| It is important for patients to understand their responsibility in relation to their medical record. The patient needs to understand all of the following EXCEPT: A. how the record is accessed B. the medical terminology used in the record C. ownership of the record D. purpose of the medical record | B. the medical terminology used in the record |
| Confidentiality of the patient record means that; A.the information of the record is disscused only among the office staff B. patients may read their own records anytime they wish C. records should not be left hanging around the office D.only the doctor may have access to the patient record | C. records should not be left hanging around the office |
| For office surgery, a consent form must be signed: A. before the patient has been administered any medication B. right after the procedure C. just prior to the procedure D. all of the above | A. before the patient has been administered any medication |
| Mabel, a terminal patient, is adamant that should she become incompetent, no " heroic" measures should be taken. This would be detailed in Mebel's: A. living will B. durable power of attorney C. advance directives D. last will and testament | A. living will |
| In most states, a physician is required to report: A. death B. ear infections C. specific infectious, communicable,or contagious diseases D. both A and C | D. both A and C |
| Informed consent is established when the patient: A. dictates his or her consent to the medical assistant, who copies the agreement onto his medical chart, and then the patient signs it B. Is told by the physician of any risks, hazards, or possible complications with the treatment in terms that the patient fully understands C. is told in great techincal detail about the treatment or operation D. signs a " permission to operate" form | B. is told by the physician of any risks, hazards, or possible complications with treatment in terms that the patient fully understands |
| The medical assistant knows that Hazel Dexter wanted her test results as soon as possible. The medical assistant called Hazel before the doctor had seen the test results. The practice is considered: A. Acceptable, because patients want their test results immediately B. Unacceptable, because doctors must give their permission to release test results C. Acceptable, because it saves the doctor time D. Unacceptable, because it could be a breach of confidentiality | B. Unacceptable, because doctors must give their permission to release test results |
| Medical assistants can usually give negative test results over the phone to: A. Family members of the patient who call inquiring about the patient's status B. The parents of a patient who is a child C. The person or friend who referred the patient to the doctor D. The boyfriend of a 17-year-old patient | B. The parents of a patient who is a child |
| The legislation that was developed by the Department of Health and Human Services in 1988 to oversee the work of all clinical laboratories is known by the acronym: A. HHS B. JCAHO C. HCFA D. CLIA | D. CLIA |
| What is the purpose of Medigap insurance? A. Coverage for Medicare deductible and patient portion of bill B. Coverage for Medicare deductible only C. Coverage for patients who do not participate in Medicare Part B D. Coverage for charges not allowed by Medicare | A. Coverage for Medicare deductible and patient portion of bill |
| The doctor, who participates in Medicare, performs a service for a woman. He ordinarily charges $350 for this service. The woman has met her deductible for the current year. The Medicare allowable charge for the service is $300.00. Medicare will pay: A. $300.00 B. $280.00 C. $260.00 D. $240.00 | D. $240.00 |
| The codes that are used for Medicare billing are known as: A. CPT B. FICA C. HCFA D. HCPCS | D. HCPCS |
| The government agency responsible for the physical protection of employees in the work place is: A. The Environmental Protection Agency (EPA) B. The Drug Enforcement Agency (DEA) C. The Occupational Safety and Health Administration (OSHA) D. The Bureau for Standards of Procedures (BSOP) | C. The Occupational Safety and Health Administration (OSHA) |
| The branch of law that deals with offenses against the public welfare that affect all people: A. Common law B. Criminal law C. Civil law D. Statutory law | B. Criminal law |
| It is considered ethical and legal for a physician to: A. Refuse to treat known HIV-positive patients B. Demand payment for services at the time of service and have patients seek reimbursement from insurance companies themselves C. Refuse to accept specific types of insurance D. All of the above | C. Refuse to accept specific types of insurance |
| The doctrine of "respondeat superior" means: A. The physician is superior B. The thing speaks for itself C. Let the master answer D. The physician is responsible | C. Let the master answer |
| Once a medical facility has received notice that the patient has initiated a lawsuit, the patient usually signs a statement releasing the facility and the doctor from the requirements of: A. Caring for the patient B. Confidentiality C. Assumption of risk D. Res ipsa loquitur | B. Confidentiality |
| Laws which have been enacted by a legislative body are called: A. Decisions B. Enactments C. Virtues D. Statues | D. Statues |
| The deliberate and frequent act of using a more complex code for a procedure on forms submitted to an insurance company so that a higher level of reimbursement will be made to the doctor may result in a case being brought against the medical facility for: A. Malfeasance B. Tort C. Conspiracy D. Fraud | D. Fraud |
| Medical assistants have to re-certify every year. In order to meet this requirement, practicing medical assistants should: A. Attend appropriate seminars in order to get CEUs B. Keep track of the paperwork acknowledging their attendance at classes or workshops C. Be active in local medical assistant groups D. All of the above | D. All of the above |
| Quid pro quo means: A. "Something for something" B. "Not of sound mind" C. "Let the master answer" D. "The thing speaks for itself" | A. "Something for something" |
| A contract is a(n): A. Agreement to do or not to do certain things B. Mutual agreement to do or not to do certain things C. Mutual agreement, based on sufficient consideration, to do or not to do certain things D. Legal concept that can be interpreted in several ways | C. Mutual agreement, based on sufficient consideration, to do or not to do certain things |
| The duty to tell the truth is known as: A. Beneficence B. Fidelity C. Justice D. Veracity | D. Veracity |
| Each state regulates medical care and certain other health care professions through a group of laws known as the : A. Ability to practice B. State Board of Medical Examiners C. Clinical Laboratory Improvement Acts D. Medical Practice Acts | D. Medical Practice Acts |
| Medical office compliance with government regulations related to the work place: A. Is voluntary B. Is compulsory C. Is required only in large medical facilities D. Cannot be enforced | B. Is compulsory |
| The branch of the federal government to which a decision on a malpractice case in a lower court may be appealed is the: A. Executive B. Legislative C. Judicial D. Consititutional | C. Judicial |
| The legal nature of the doctor-patient relationship is that of : A. A contract B. A partnership C. A professional association D. Quid pro quo | A. A contract |
| Which of the following abbreviations means "hematocrit"? A. HCG B. H&H C. hcg D. hct | A. HCG |
| Which of the following could be sued for nonpayment of a bill? A. A 30 year old who underwent surgery B. A new mother aged 17 C. A Down's syndrome patient D. A senile 80 year old | A. A 30 year old who underwent surgery |
| All adults have the right to dictate the course of their medical treatment EXCEPT: A. Those who have prepared an advance directive B. Those who are legally incompetent C. Those who want to be taken off life support systems D. All of the above | B. Those who are legally incompetent |
| In order to release any information on a patient to a third party, the physician's office must first obtain: A. Verbal consent from the patient B. Consent from the third party C. Written consent from the patient D. Verbal consent from the patient's spouse | C. Written consent from the patient |
| Grand theft is an example of: A. Civil law B. A felony C. A tort D. A misdemeanor | B. A felony |
| The right to life also extends to the right to refuse treatment. This right is well established for adults and is confirmed in the 1990: A. Patient's Right to Refuse Treatment Act B. Patient's Bill of Rights C. Patient's Self-Determination Act D. Patient's Right to Euthanasia Act | C. Patient's Self-Determination Act |
| The legal term applied to the confidential information gained during the existence of the physician-patient relationship is: A. Respondeat superior B. Classified information C. Privileged communication D. Professional liability | C. Privileged communication |
| Damages awarded on the basis of wanton disregard for proper procedure are called: A. Nominal damages B. Punitive damages C. Compensatory damages D. Justifiable damages | B. Punitive damages |
| Sometimes doctors have a financial interest in a facility that performs x-ray studies or MRI exams. A doctor's use of pads preprinted with the name and address of that facility for ordering an x-ray study or MRI exam for a patient is considered: A. Legal B. Ethical C. Illegal D. Unethical | D. Unethical |
| Character traits that make a person act in a certain upstanding way are: A. Rights B. Virtues C. Laws D. Duties | B. Virtues |
| Medical assistants are: A. Licensed B. Verified C. Certified D. Credentialed | C. Certified |
| The act of billing an insurance company for tests and procedures that were never performed may result in a case being brought against the medical facility for: A. Malfeasance B. Tort C. Conspiracy D. Fraud | D. Fraud |
| Medical Practice Acts are: A. Resolutions of the American Medical Association B. Acts passed by the state medical society C. States statutes D. Basic tenets of the National Medical Association | C. States statutes |
| The patient can be said to have given an informed consent if he or she: A. Signs a "permission to operate" form B. Is told in great technical detail about the treatment or operation C. Is told by the physician of any risks, hazards, or possible complications with the treatment in terms that the patient fully understands prior to submitting to treatment D.Dictates his or her own consent to the medical assistant, who copies the agreement onto the medical chart, and the patient signs it | C. Is told by the physician of any risks, hazards, or possible complications with the treatment in terms that the patient fully understands prior to submitting to treatment |
| Which of the following patients would be most likely to need a guardian to help make medical decisions? A. A 19-year-old boy B. A 73-year-old woman in a nursing home C. A 23-year-old man with Down's syndrome D. A 35-year-old woman with a hip fracture | C. A 23-year-old man with Down's syndrome |
| The party against whom a lawsuit is brought, whether it be a doctor, a medical facility, or a hospital, is known as the: A. Accused B. Felon C. Contractor D. Defendant | D. Defendant |
| Once the physician-patient relationship has been established: A. Only the physician can terminate it B. Only the patient can terminate it C. It can be terminated only by either the recovery or the death of the patient D. None of the above | D. None of the above |
| "Damages to the patient resulting from breach of duty" is one of the four Ds of negligence. Which of the following is NOT one of the four Ds? A. Duty owed by physician to patient B. Dereliction of duty by physician to patient C. Determination of negligence to patient D. Direct cause of the patient's injuries due to physician's breach of duty | C. Determination of negligence to patient |
| Slander is defamation through: A. Oral statements that tend to damage an individual's reputation B. Written statements that tend to damage an individual's reputation C. Written lies about an individual D. Oral truths about a person | A. Oral statements that tend to damage an individual's reputation |
| A right is a: A. Wish B. Need C. Requirement D. Strong claim | D. Strong claim |
| The source of law that establishes agencies of the federal government and describes their powers and procedures is: A. Administrative law B. International law C. Common law D. Criminal law | A. Administrative law |
| Parts of an enforceable contract include: A. An offer B. An acceptance C. A capacity D. All of the above | D. All of the above |
| Providing care to a patient without the patient's consent could result in a charge of: A. Abuse B. Rape C. Slander D. Battery | D. Battery |
| Ethical standards are: A. Laws B. Norms C. Regulations D. Traditions | B. Norms |
| The type of law that applies to most malpractice suits is: A. Contract law B. Criminal law C. Tort law D. Civil law | D. Civil law |
| Normal, acceptable behavior in our society is known as: A. Ethics B. Morals C. Etiquette D. Laws | C. Etiquette |
| In order to terminate a contract with the patient, the physician should: A. Have the patient's consent B. Call the patient on the phone and inform him or her C. Notify the patient in writing D. Call the patient's insurance company | C. Notify the patient in writing |
| The Americans with Disabilities Act is concerned with: A. The work environment B. Getting financial help for physically challenged persons C. Classifying individuals according to needs D. Providing opportunities for physically challenged persons | D. Providing opportunities for physically challenged persons |
| Libel is defamation through: A. Oral statements that tend to damage an individual's reputation B. Written statements that tend to damage an individual's reputation C. Written truths about a person D. Oral truths about a person | B. Written statements that tend to damage an individual's reputation |
| Which of the following patients would not require a legal consent to surgery? A. A 40-year-old mentally challenged man B. A 21-year-old comatose woman C. A 10-year-old child D. An emancipated minor | D. An emancipated minor |
| A voluntary form of credentialing is: A. Registration B. Certification C. Licensure D. Both A and B | D. Both A and B |
| The four Ds necessary to prove negligence in a malpractice case are: A. Discussion, defendant, damages, direction B. Duty, derelict, direct cause, damages C. Duty, direction, direct cause, damages D. Direction, derelict, discussion, damages | B. Duty, derelict, direct cause, damages |
| Primary Care Associates is approached by a surgical group proposing that its members by allowed to act as consultants for the practice's patients. In return, the group would compensate the practice for the referrals. Describe this business proposition. A. Coordinating care, legal B. Fee splitting, illegal C. Coordination of care, unethical D. Fee splitting, unethical | D. Fee splitting, unethical |
| A physician's license can be revoked or suspended for: A. Conviction of a crime B. Unprofessional activity C. Physical or mental incapacitation D. All of the above | D. All of the above |
| The branch of civil law that compensates individuals for injury is called: A. Contract law B. Tort law C. Administrative law D. Judicial law | B. Tort law |
| A damages award given to a patient to cover all medical bills, extended hospital stays, rehabilitation services, and prescriptions is known as: A. Nominal damages B. Compensatory damages C. Punitive damages D. Realistic damages | B. Compensatory damages |
| The concept that influences scientific research involving patients whose conditions are so serious that doin nothing is likely to be as dangerous as the treatment or procedure being studied is: A. Misfeasance B. Nonfeasance C. Malfeasance D. Benefeasance | B. Nonfeasance |
| A person's failure to act in a reasonable and prudent manner is called: A. Breach of contract B. Assault C. Malpractice D. Negligence | D. Negligence |
| The patient agrees to a procedure or treatment with reasonable knowledge of and the capacity to understand the procedure or treatment. The patient can be said to have given : A. Burden of proof B. Written consent C. Implied consent D. Informed consent | D. Informed consent |
| For which of the following symptoms can the medical assistant offer advice over the telephone? A. Nausea of two days' duration B. Diarrhea that appears to be getting more frequent C. Pain in the arms with shortness of breath D. None of the above | D. None of the above |
| Performing only those procedures that a medical assistant is trained to do and allowed to do by law is said to be: A. Doing the job B. Being appropriate C. Working within the scope of practice D. Restrained | C. Working within the scope of practice |
| One important reason to study ethics is so people will: A. Learn how to justify their actions-good or bad B. Protect themselves against liability C. Feel good about themselves D. Develop the intellectual skills to analyze complex problems | D. Develop the intellectual skills to analyze complex problems |
| The physician has certain contractual obligations to the patient, which include: A. The doctor will not abandon the patient B. The doctor will allow sufficient time for the patient to retain the services of another physician, should the need arise C. The doctor will possess and exercise the degree of skill and care similar to the degree of skill and care in other physicians in a similar type of practice D. All of the above | D. All of the above |
| The performance of an act that is wrongful and unlawful is called: A. Malfeasance B. Misfeasance C. Unethical D. Negligence | A. Malfeasance |
| The authorization to withdrawl artificial life support that is made in advance is called: A. Good Samaritan Act B. Dr. Kevorkian Procedure C. Uniform Anatomical Gift Act D. An advance directive | D. An advance directive |
| When one state accepts another state's license, this is known as: A. Reciprocity B. Endorsement C. Verification D. Certification | A. Reciprocity |
| According to the AMA Code of Ethics, all of the followinga are permitted by ethical standards EXCEPT: A. Abortion B. Artificial insemination C. Genetic counseling D. Euthanasia | D. Euthanasia |
| Meeting the patient's expectations through respect, competence, adherence to laws, and honoring agreements is known as: A. Virtue B. Fidelity C. Veracity D. Justice | B. Fidelity |
| A call-back to convey information to a patient should : A. Always be documented in the medical record B. Never be documented in the medical record C. Sometimes be documented in the medical record, depending on the type of information D. Not be practiced in a medical office | A. Always be documented in the medical record |
| Disclosing unpleasant information to a patient is best supported by the ethical concept of: A. Duty B. Right C. Non-malfeasance D. Justice | A. Duty |
| A minor offense that usually results in only a fine is a(n): A. Felony B. Misdemeanor C. Infraction D. Tort | C. Infraction |
| Licensure: A. Is a mandatory credential to practice medicine B. Can be revoked or suspended C. Is the strongest form of administrative regulation D. All of the above | D. All of the above |
| The function of law includes all of the following EXCEPT: A. To benefit B. To punish C. To remedy D. To profit | D. To profit |
| Which of the following may require notification of the appropriate agencies? A. Strep throat B. Scarlet fever C. Motorcycle accident D. Rosacea | B. Scarlet fever |
| When performing a task, the violation of a duty to exercise reasonable care and skill is: A. patency B. negligence C. secondary care D. neutropenic | B. negligence |
| The term arbitration is means of _______. A. stopping claims B. making a recommendation to a jury in court C. handling claims without going to court D. decreasing the liability of the physician | C. handling claims without going to court |
| In certain cases, the patient may not legally be able to act for himself in establishing a contract with the doctor. In these cases, he would need a/an: A.notary public B. lawyer C.agent D. parent or guardian | C.agent |
| Which of the following could not act legally as an agent for another person? A. the parent of a child B. an adult child for his parent C. a near relative D. a 15-year-old sister for her younger brother | D. a 15-year-old sister for her younger brother |
| All information given to a doctor by a patient is confidential and may not be furnished to anyone unless: A. the patient's attorney calls for it B. the office manager approves it C. the patient and doctor give the consent D. the next of kin request it | C. the patient and doctor give the consent |
| Medical personnel that assure a patient the doctor will cure them, but the doctor is unable to are liable for: A. slander B. breach of contract C. good Samaritan act D. battery | B. breach of contract |
| How often is the physician's narcotic license renewed? A. annually B. every 3 years C. every 5 years D. never | A. annually |
| In performing a treatment without the patient's informed consent, the physician runs the risk of a suit for: A. negligence B. assault and battery C. defamation D. breach of contract | B. assault and battery |
| Incorrect or false information given that may injure the reputation of another is: A. breach of contract B. slander C. battery D. none of the choices | B. slander |
| When friends or relatives assume responsibility for the patient's bill, you should: A. thank them for their good samaritan act B. note on the patient's ledger of the oral commitment by others C. obtain written promise by the third party D. none of the above | C. obtain written promise by the third party |
| Which of the following is not usually considered part of the vital statistics reported to the medical examiner? A. reports of births and deaths B. communicable diseases diagnosed and treated C. injuries due to gunshot and stabbings D. narcotics inventory | D. narcotics inventory |
| Violation of federal or state narcotics laws constitutes: A. civil negligence B. a tort C. a criminal act D. a misdemeanor | C. a criminal act |
| A license to practice medicine is: A. granted upon graduation from medical school B. required by law in each state C. an impressive document to hand in the reception room D. not necessary in all states under ordinary circumstances | B. required by law in each state |
| Negligence in the medical profession is called: A. tort B. assault C. malpractice D. battery | D. battery |
| A governmental agency having the legal responsibility for enforcing proper drug manufacture and clinical use is called: A. National Formulary B. Food and Drug Administration C. The Department of Health D. National Drug Abuse Administration | B. Food and Drug Administration |
| If poor records are kept and a physician fails to report all of his income or deductions correctly to the IRS, he is open to a charge of: A. negligence B. fraud C. dishonesty D. suspicion | B. fraud |
| If a drug has known side effects and the physician warns the patient of these, the patient: A. assumes the risk B. has no responsibility C. has a legal complaint D. none of the choices | A. assumes the risk |
| The exception to the doctrine of informed consent is which of the following? A. The minor B. The incompetent adult C. The emancipated adolescent D. The unconscious or emergency patient | D. The unconscious or emergency patient |
| Of the following, which could constitute cause for a suit charging breach of duty? A. Failure to take an x-ray in the case of a probable fracture B. Trying a new and experimental treatment C. Photographing the patient for scientific reasons D. All of the above | D. All of the above |
| Breaches of the patient's confidence may result in suits for which of the following? A. Assault and battery B. Libel and slander C. Malpractice or negligence D. Malfeasance | B. Libel and slander |
| Medical professional liability is a term currently used in preference of which of the following? A. Malfeasance B. Misfeasance C. Malpractice D. Nonfeasance | C. Malpractice |
| When a physician treats other physicians or allied health professionals free of charge, the term used is which of the following? A. Add-ons B. Freebies C. Professional courtesy D. Write-offs | C. Professional courtesy |
| The statue of limitations for bringing malpractice suits varies from state to state, but in most states it is difficult to initiate a suit if treatment has been completed for more than which of the following frames? A. six months B. one year C. three years D. five years | B. one year |
| The most common type of medical tort liability is which of the following? A. negligence B. breach of contract C. breach of confidence D. fraud and deceit | A. negligence |
| Very often a physician will receive a court order to appear and testify. This order is known as which of the following? A. ultimatum B. subpoena C. decree D. summons | B. subpoena |
| Good Samaritan statutes..... A. Apply only to physicians B. Generally make the physician immune from civil liability in cases of rendering emergency care, provided that the care is rendered in good faith and with due caution C. Are uniform in scope throughout the United States of America D. All of the above | B. Generally make the physician immune from civil liability in cases of rendering emergency care, provided that the care is rendered in good faith and with due caution |
| Under the controlled Substance those drugs having the highest potential for abuse, such as cocaine and marijuana are under Schedule: A. I B. II C. III D. IV | B. II |
| Under the Controlled Substance Act how many schedules are there? A. 1 B. 2 C. 5 D. 4 | C. 5 |
| The doctor's office is most concerned with: A. civil and criminal law B. civil and military law C. civil and international law D. civil and probate law | A. civil and criminal law |
| An official publication of all presidential documents, rules and regulations, proposed rules, and notices of government instituted national changes are published in the ______. A. Federal by-laws B. Federal codes C. Federal publication D. Federal Register | D. Federal Register |
| Putting a person through cruel and unjust hardships with conscious disregard of rights is called______. A. oppression B. bad behavior C. fraud D. suffering | A. oppression |
| Intentional conduct to cause injury or conduct that is carried on with the conscious disregard of the rights of others is called________. A. oppression B. bad behavior C. malice D. fraud | C. malice |
| Monetary awards that a plan member may attempt to recover, which is above and beyond the benefits provided by an insurance group plan is called___________. A. legal damages B. tort C. malice D. wrongfulness | A. legal damages |
| Everything a health care professional sees, hears, or reads about a patient's condition remains____________. A. subpoenaed B. confidential C. public D. hidden | B. confidential |
| The term that defines the rules and standards governing the conduct of the members of the health care profession is called _________. A. medical tort B. medical rules C. medical ethics D. medical malice | C. medical ethics |
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