ITGS Chapter 9 - Business (Traditional)
About this set
Created by:
itgs on April 11, 2012
Subjects:
IT, ICT, Computing, itgs, information technology in a global society
Description:
Key terms for the ITGS specific scenario 'Business'. These terms relate to traditional, offline businesses, covered in chapter 9 of the textbook (www.itgstextbook.com).
Classes:
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31 terms
Terms | Definitions |
|---|---|
 acceptable use policy | Policy that sets out what users are and are not allowed to do with IT systems. |
| chip and pin | Systems designed to reduce credit card fraud by requiring the user to authenticate themselves at the point of sale. |
| collaborative software | Application software to let users work together on projects even if they are geographically remote. |
| deskilling | Reduction in the skill needed to do a job, due to technology |
| EFT | Transfer of money from one account to another using computer systems and networks. |
| Electronic Funds Transfer | Transfer of money from one account to another using computer systems and networks. |
| email monitoring | Technology to monitor emails sent and received, usually by employees. |
| employee monitoring | Technology used to monitor the work of employees using a computer system. |
| extranet | Content on a LAN which is available to authorised third parties. |
| filtering | Process of preventing access to some resources, usually web pages. |
| follow-the-sun working | System of moving working to different offices around the globe as the day progresses, ending work in each location as the end of the day approaches, and moving it to a new office elsewhere where the day is just beginning. |
| Internet monitoring | Technology to monitor Internet data sent and received, usually by employees. |
| intranet | Content on a LAN which is only available to members of an organisation. |
| key logger | Software or hardware which records all key strokes on a computer system. |
| keystroke monitoring | Software or hardware which records all key strokes on a computer system. |
| loyalty card | Card used to identify repeat customers, to allow them to accumulate reward points, and to gather data about their shopping habits for marketing purposes |
| macro | In application software, a set of actions which are recorded so they can be played back later. |
| macro viruses | Virus that takes advantage of the macro programming languages built into some software. |
| mail merge | The process of automatically customising a standard letter with individual names and addresses from a database. |
| online banking | Use of the Internet to perform tasks such as bill payment, money transfers and other banking tasks. |
| Point of Sale | Checkout system in a shop, usually connected to a store database and EFT system. |
| POS | Checkout system in a shop, usually connected to a store database and EFT system. |
| re-skilling | When a de-skilled user retrains, often in a technology related discipline. |
| remote desktop | Ability to connect to a computer, over a network, as though you were physically present at the keyboard. |
| reward card | Card used to identify repeat customers, to allow them to accumulate reward points, and to gather data about their shopping habits for marketing purposes |
| RFID | System of tags which contain data that can be read from a distance using radio waves. |
| self checkout | Supermarket technology that lets users scan and pay for their own goods without staff assistance. |
| smart shopping trolley | Shopping trolley with RFID technology to offer enhanced functionality. |
| targeted advertising | Use of data about customers to determine which adverts they are most likely to find useful. |
| telecommuting | Working away from an organisation's main office or base, using portable computers. |
| teleworking | Working away from an organisation's main office or base, using portable computers. |
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