| Term | Definition |
|---|
| What is Risk Management? | Techniques used to minimize errors |
| What is an example of a mechanical error? | Using the wrong drug to fill a prescription (using wrong strength or entering incorrect directions) |
| What is an example of an intellectual error? | Lack of or incomplete counseling (release of confidential information) |
| What percentage of errors are considered mechanical? | 84% |
| What are two risk management techniques? | (1) Triple Check, Plus Two; (2) Two Second Rule |
| What is the central defining feature of the technician's job? | Accountability |
| What setting employs the highest percentage of Pharmacy Technicians? | Retail Pharmacy |
| What percentage of Pharmacy Technicians are employed in each setting? | 70% Retail, 30% Hospital |
| What are 5 typical duties of a Pharmacy Technician in the inpatient hospital setting? | (1) Preparing sterile products, (2) filling cassettes, (3) delivering cassettes, (4) repackaging medication, (5) consulting with nurses |
| What are 5 typical duties of a Pharmacy Technician in the retail setting? | (1) Answering phones, (2) Customer Service, (3) stocking shelves, (4) cashiering, (5) filling prescriptions |
| What are 3 examples of Speciality Setting? | (1) Home Health Pharmacy, (2) Mail Order Pharmacy, (3) Nuclear Pharmacy |
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