Chapter 4
Order by
3 terms
Terms | Definitions |
|---|---|
 Client Consultation | Also known as needs assessment, the verbal communication with a client that determines what the clients needs are and how to achieve the desired results. |
| Effective communication | The act of sharing information between two people (or groups of people) so that the information is successfully understood. |
| Reflective listening | Listening to the client and then repeating in your own words,what you think the client is telling you. |
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