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6 Written questions

6 Multiple choice questions

  1. the process of sending and receiving symbols with meaning attached
  2. anything that interferes with the communication process
  3. the tendency to consider one's culture superior to any and all others
  4. the intentional distortion of information to make it more favorable to the recipient
  5. helps the source of a message say what he or she really means
  6. takes place through gestures, expressions, posture, and even use of interpersonal space

6 True/False questions

  1. efficient communicationthe receiver fully understands the untended meaning

          

  2. electronic grapevineuses computer technologies to transmit information around informal networks inside and outside of organizations

          

  3. credible communicationthe receiver fully understands the untended meaning

          

  4. feedbackthe process of telling someone else how you feel about something that person did or said

          

  5. communication channelthe process of sending and receiving symbols with meaning attached

          

  6. persuasive communicationpresents a message in a manner that causes others to accept and support it

          

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