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6 Written questions

6 Multiple choice questions

  1. helps the source of a message say what he or she really means
  2. the receiver fully understands the untended meaning
  3. uses computer technologies to transmit information around informal networks inside and outside of organizations
  4. the process of sending and receiving symbols with meaning attached
  5. the intentional distortion of information to make it more favorable to the recipient
  6. results when words communicate one message while actions, body language, or appearance communicate something else

6 True/False questions

  1. credible communicationthe receiver fully understands the untended meaning

          

  2. communication channelthe process of sending and receiving symbols with meaning attached

          

  3. feedbackthe study of the way we use space

          

  4. channel richnessthe tendency to consider one's culture superior to any and all others

          

  5. efficient communicationthe receiver fully understands the untended meaning

          

  6. ethnocentrismanything that interferes with the communication process

          

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