NAME: ________________________

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6 Written Questions

6 Multiple Choice Questions

  1. the study of the way we use space
  2. occurs at minimum cost to the sender
  3. earns trust, respect, and integrity in the eyes of others
  4. the receiver fully understands the untended meaning
  5. the medium used to carry a message
  6. the intentional distortion of information to make it more favorable to the recipient

6 True/False Questions

  1. persuasive communicationthe receiver fully understands the untended meaning

          

  2. channel richnessthe capacity of a communication channel to effectively carry information

          

  3. active listeninghelps the source of a message say what he or she really means

          

  4. noiseanything that interferes with the communication process

          

  5. mixed messageresults when words communicate one message while actions, body language, or appearance communicate something else

          

  6. ethnocentrismanything that interferes with the communication process

          

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