NAME: ________________________

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of 18 available terms

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6 Written Questions

6 Multiple Choice Questions

  1. the medium used to carry a message
  2. results when words communicate one message while actions, body language, or appearance communicate something else
  3. anything that interferes with the communication process
  4. occurs at minimum cost to the sender
  5. the receiver fully understands the untended meaning
  6. the study of the way we use space

6 True/False Questions

  1. nonverbal communicationtakes place through gestures, expressions, posture, and even use of interpersonal space


  2. persuasive communicationpresents a message in a manner that causes others to accept and support it


  3. communicationthe process of sending and receiving symbols with meaning attached


  4. filteringthe study of the way we use space


  5. feedbackthe process of telling someone else how you feel about something that person did or said


  6. cultural etiquetteuse of appropriate manners and behaviors in cross-cultural situations


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