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6 Written questions

6 Multiple choice questions

  1. occurs at minimum cost to the sender
  2. managers using this spend time out of their offices, meeting and talking with workers at all levels.
  3. the study of the way we use space
  4. earns trust, respect, and integrity in the eyes of others
  5. presents a message in a manner that causes others to accept and support it
  6. uses computer technologies to transmit information around informal networks inside and outside of organizations

6 True/False questions

  1. noisethe study of the way we use space


  2. ethnocentrismthe tendency to consider one's culture superior to any and all others


  3. feedbackthe process of telling someone else how you feel about something that person did or said


  4. communicationthe process of sending and receiving symbols with meaning attached


  5. communication channelthe medium used to carry a message


  6. nonverbal communicationtakes place through gestures, expressions, posture, and even use of interpersonal space


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