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6 Written questions

6 Multiple choice questions

  1. the medium used to carry a message
  2. the study of the way we use space
  3. the receiver fully understands the untended meaning
  4. occurs at minimum cost to the sender
  5. presents a message in a manner that causes others to accept and support it
  6. results when words communicate one message while actions, body language, or appearance communicate something else

6 True/False questions

  1. filteringthe intentional distortion of information to make it more favorable to the recipient

          

  2. feedbackthe process of telling someone else how you feel about something that person did or said

          

  3. credible communicationthe receiver fully understands the untended meaning

          

  4. active listeningthe intentional distortion of information to make it more favorable to the recipient

          

  5. nonverbal communicationearns trust, respect, and integrity in the eyes of others

          

  6. channel richnessthe capacity of a communication channel to effectively carry information

          

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