An expressed struggle between interdependent parties who perceive incompatible goals, scarce resources, and interference from one another.
Conflict is a...
Conflicts occur between independent parties...
Although all conflicts involve disagreements, a disagreement becomes a conflict only if the parties depend on each other in some way—that is, if the actions of each party affect the well-being of the other.
Conflict that occurs within yourself.
Conflict stems from perceiving that our goals are ____________ with another person's goals.
-two goals are incompatible when it's impossible to satisfy both of them
-parties in a conflict PERCEIVE that their goals are mutually exclusive, even if that perception is not objectively true.
People tend to have conflict over ___________ they perceive to be limited.
Conflict includes interference...
Two parties might have opposing goals with respect to some issue, but they won't have genuine conflict until they act in ways that prevent each other from achieving their goals.
Conflict about conflict.
A pattern of behaving vengefully while denying that one has aggressive feelings.
A pattern of behavior in which one party makes demands and the other party withdraws from the conversation.
The tendency to say or do things in one environment (such as online) that one would not say or do in most other environments.
A relationship between parties of equal power.
A relationship between parties of unequal power.
A verbal message through which the speaker attempts to exert dominance or gain control over the listener.
A verbal message that reflects acceptance of, or submission to, another person's power.
A verbal message that seeks to neutralize relational control and power.
Power that derives from the ability to reward.
Power based on the ability to punish.
Power that derives from one's attraction to or admiration for another.
Power based on one's legitimate status or position.
Power that derives from one's expertise, talent, training, specialized knowledge, or experience.
The expression of complaints about another party.
A feeling of superiority over, and disrespect for, others; the expression of insults and attacks on another's self-worth.
Excessive concern with guarding oneself against the threat of criticism; the tendency to deny the validity of criticisms directed at the self.
Withdrawing from a conversation or an interaction.
A strategy for managing conflict in which one's goal is to win while the other party loses.
A strategy for managing conflict that involves ignoring or failing to deal with the conflict.
A strategy for managing conflict that involves giving in to the other party's needs and desires while subordinating one's own.
A strategy for managing conflict in which both parties give up something they want so that both can receive something they want.
A strategy for managing conflict that involves working toward a solution that meets both parties' needs.
Conflict is Natural...
-Almost every significant relationship—especially those with close friends, relatives, and romantic partners—is bound to experience conflict once in a while.
-The presence of conflict indicates you have an interdependent relationship. It means you affect each other; if you didn't, you'd have no need for conflict in the first place. So, conflict itself isn't a bad thing.
1. Content dimensions: the specific topics from which the conflict arose
2. Relational dimensions: the implications the conflict has for the relationship
3. Procedural dimensions: the rules or expectations individuals follow for how to engage in conflict
Conflict can be Direct (arguing openly) or Indirect (being hurtful or vengeful)...
Handling conflict directly can lead to quicker resolution, but it may also cause the conflict to escalate and become even more serious. Conversely, dealing with conflict indirectly may be easier and more comfortable, but it can also leave the conflict unresolved for a longer period of time.
Conflict can be __________ to your well-being when you don't manage it properly.
-Studies have shown engaging in conflict often causes the body to produce a stress response by increasing the level of stress hormones and natural killer cells in the bloodstream.
___________ is often the result of one person's attempts to dominate an argument—and, by extension, to dominate the partner.
-Research shows that violence during conflict is approximately as common in gay and lesbian relationships as in heterosexual ones.
-People in abusive relationships often see their partners' physical aggression as a sign of love, and they are frequently quick to forgive their partners' aggressive behaviors or even to blame themselves.
Conflict can be Beneficial...
-Working through a conflict in a positive, constructive manner can help two people learn more about each other and their relationship.
-Managing conflict constructively can also help to prevent small problems from escalating into larger ones.
Primary conflict issues in romantic relationships...
1. Personal criticisms: spouses' complaints or criticisms of each other's undesirable behaviors or bad habits (such as smoking or excessive drinking).
3. Household chores: conflicts over the division of labor
Power is context-specific...
Most forms of power are relevant only in specific situations. Your boss has power over you at work, for instance, but he doesn't have the right to tell you what to do when you're at home. His influence over you is confined to the work environment.
Power is always present...
Even though power is context-specific, some form of power is relevant to every interpersonal interaction.
Power and conflict __________ each other.