Plug and Play devices
have drivers included in the Windows OS
Which of the following is NOT done during the boot process
Verifies the user's login name and password
Swapping files from virtual memory back to RAM is known as
Which of the following file extensions indicates a file created by a program in the Office 2007 suite?
All of the above
All of the above
Which utility is NOT an accessibility utility?
The instructions required to start up the computer are stored in
the hard drive
The operating system uses RAM to
temporarily store instructions and data
When the operating system swaps out data from RAM and moves it to a swap file, the process is called
When a computer device is in need of immediate attention, it sends the OS a(n)
Which of the following statements about RAM is FALSE?
When there is not enough RAM, your computer borrows storage space from the hard drive
A swap file is stored
For fast access, temporary data is stored in
When a computer with an insufficient amount of RAM uses its virtual memory too often, it can cause
the computer to enter Safe Mode
The program that helps a device communicate with the operating system is called a(n)
If you purchase a used printer and the operating system is unable to recognize it, you should
check the manufacturer's Web site or a download site for the correct driver
Which of the following statements about Plug and Play is FALSE?
Plug and Play is a hardware and software standard
Which of the following is NOT a method used to display two windows at the same time?
tiling the windows
Used to control which part of the file is displayed, _______________ may be located at the side or bottom of a window
Which of the following, usually found on the Windows Vista desktop, allows easy access to various disk drives?
Clicking the Network icon
activates the Network Connection Wizard
_______________ is a convenient organization tool that enables you to keep all the documents you create in one place
Which of the following statements about the Windows search function is FALSE?
The Search feature is located by accessing the Start menu and clicking the Accessories folder
_______________ helps you manage your files and folders by showing the location and contents of every drive, folder, and file on your computer
In Windows Explorer, _______________ next to the folder name opens the folder
double-clicking the asterisk
Which of the following appears next to a folder in the left side of Windows Explorer if the folder is empty?
_______________ is a feature that allows you to preview the contents of a specific file without actually opening the file
The _______________ is the top level of a computer's hard drive filing structure
When you are sorting files and folders, use _______________ view to get the most interactive view available
_______________ view displays files and folders as icons in list form
Which of the following statements about the Recycle Bin is FALSE?
Selecting Empty the Recycle Bin permanently deletes all the files contained in it
In the Windows operating system, the file type or file extension is
the beginning of a filename
Which of the following statements is NOT a correct file naming tip?
Remember that files within the same folder must have unique filenames
Receiving a nonsystem disk error message when an older computer is trying to start up probably means that
the hard drive has failed
ROM storage ________________ when the power is turned off
does not get erased
The startup system, also known as the _______________, performs a system check when a computer starts up
The kernel is called _______________ because it stays in RAM the entire time your computer is turned on
a system file
Which of the following statements about Safe Mode is FALSE?
During Safe Mode, the graphics driver operates only in four-color mode
Which of the following is NOT an essential device that will operate during Safe Mode?
If your computer boots into Safe Mode, the first action you should take to resolve the problem is to
reboot the computer
Which of the following occurs during the first step of the boot process?
The BIOS activates the graphics driver
Which of the following is NOT part of the boot process?
The BIOS is activated
The power-on self test will do all of the following EXCEPT
test memory chips
The BIOS is stored on the motherboard on a ________________ chip
The ________________ contains all the configurations used by the OS, such as display settings for your monitor
The boot process is the special process that occurs when you
start your computer
Which of the following statements about the kernel is TRUE?
The kernel is a part of ROM
Assuming that all steps are successfully completed, which of the following choices shows the correct order for the boot process?
CPU activates BIOS ® POST runs ® BIOS loads OS ® Registry configuration is checked ® Desktop appears
_______________ regroups related pieces of files together on the hard disk, optimizing the available storage space on the disk
To clean all unnecessary files from your hard drive, you can use
Which of the following is NOT a method of accessing the Windows Task Manager?
Today, screen savers are used
to save the images on the screen
Which of the following is a file compression utility?
Which of the following is NOT a system utility?
Which of the following is NOT true of temporary Internet files?
They make data readily available to your browser
Which of the following is TRUE for the Recycle Bin?
It is a system tool
Which of the following statements is NOT true about Scan Disk?
It recovers bad sectors
What is the name of the area where data transferred from the Internet is stored so it will be readily available?
Which of the following tasks does NOT have to be done before running Disk Defragmenter?
What happens when you delete a file from your computer?
It is moved to the Recycle Bin
Which of the following is NOT part of Disk Cleanup?
deleting temporary Internet files
Which of the following is NOT a wallpaper setting?
______________ accounts let each person customize his or her computer environment
What is a negative effect of stretching your wallpaper image?
It can affect the resolution of the image
Which option puts on the desktop a single wallpaper image that does not fill the desktop?
Which of the following is NOT a reason to create user accounts?
to limit installation of software
What is the program that starts after a period of computer inactivity?
Which is the option that controls your mouse settings?
Which option places a program permanently on the Start Menu?
What do you do to provide security and maintain your customized settings on a computer that is used by many people?
unplug the computer when you are not using it
Which of the following is the term for compressing a file?
Which of the following file types tends to compress better than the others?
What image file type has already been compressed?
Which of the following is NOT a reason to zip a file?
to archive a collection of files together
How can you identify zipped content?
by seeing it listed first in the Documents folder
How do you add files to an existing zipped archive in Windows Vista?
You change the file extension to ZIP
What must you do first when you are zipping files?
enter a name for the zipped folder
Which key do you use to select a group of contiguous files?
How do you keep a group of associated files together?
You create them in sequence
How do you sort files?
You right-click on the folder name
Which of the following is NOT an advantage of organizing files?
It increases the time to find files
Which is NOT something you do after you have created a file management system on your computer?
rename folders to be more meaningful
What is the purpose of the Recycle Bin?
to make copies of important files
What type of storage is provided by the hard drive?
Which of the following is NOT true about the anatomy of a hard drive?
Platters spin at a precise, constant speed of thousands of rpms
Formatting divides a disk into ______________
Which is NOT a true statement about disk fragmentation?
Data files are stored in pieces instead of together
Which of the following is NOT part of the hard disk anatomy?
Which of the following is NOT true about read/write heads?
They can reach every possible bit of data
What is rotational latency?
the time taken for the hard drive to reach full speed
Which of the following statements about fragmentation is FALSE?
It is the end result of deleting and saving files
When does fragmentation occur?
when files are deleted and saved
The operating system is __________ software
The __________ of the operating system is the features of the program that allow the user to communicate with the computer system
The __________ coordinates the flow of data and information through the computer system by coordinating the hardware, software, user interface, processor, and systems memory
Personal desktop computers use a __________ operating system
Which of the following was the first widely used operating system installed in personal computers?
PDAs can perform
many tasks by multiple users at a time
__________ is the leading OS software for mobile phones or smartphones
All of the following are multiuser operating systems EXCEPT