the medical assistant chapter 13

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10 terms · written communication and mail processing

why is a portfolio useful in the medical office?

pg 212 pg 223 Letter composition can be made faster and easier by developing a portfolio of sample letters to suit the various situations that frequently arise

Explain how a ream of paper is determined

The weight of a type of paper is described by the substance number This number is based on the weight of a ream that consists of 500 sheets of 17 x 22 inch paper. If the paper weighs 24 pounds the paper is referred to a sub 24 or sub 24 lb weight.

List several pieces of equipment used for written communication

Computers, copiers, scanners and printers...and the internet

List some of the supplies used for written correspondence

stationary - letterhead paper Bond paper of a cotton content of 25% or higher. A computer, copier,
scanners high resolution and one that can produce images of written text and photos, scanners often re used to create images so that older documents can be stored. Printers that print, fax, copy and scan laser quality document.

What is standard letter-size paper?

8 1/2 x 11 inches. used for general business and professional correspondence. Generally line 13 from the top of the page is where you begin your letter unless there is a 2 inch letterhead then you would start on line 15 you would start your date. Standard letters have 1 to 1 1/2 inch side margins

list the four parts of a letter

The Heading, the opening, the body, and the closing

Name 3 things that should be on the continuation page

Name of the addressee, the page number, and the Date

What is the difference between registered and certified mail?

Registered mail is sent instead of certified mail because of valuables, and it is more secure. It travels outside the regular mail flow and be be insured up to $25,000 and its run allot slower. Certified mail is sent with the flow of regular mail and its cheaper than registered mail takes less time.

Name and briefly define the parts of speech

a. Noun. a person, place, or thing. b. pronoun-replace nouns with he, she, her, theirs, yours, his, them, mine, you, its, and ours.
C. Adjective Describe nouns and pronouns D. Verb-show action, with words and express movement
E. Adverbs- Adverbs describe verbs F. Prepositions- Connect words that show a relationship between nouns and pronouns. G. Conjunctions- Join words or phrases.
H Interjections - show strong feeling. They often are followed by an exclamation point and sometimes by a comma. "ouch! that really hurt!" is a sentence that uses an interjection

list the four types of letter styles and the differences between each one.

1-Block Letter Style. 2.-Modified Block Letter Style 3- Modified Block Letter Style with Indented Paragraphs 4-Simplified Letter Style.

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