| Term | Definition |
| Active Listening | Part of a two way communications, such as offering feedback or asking questions; contrasts with passive listening. |
| Body language | Non-verbal communication, including facial expressions, eye contact, posture, touch and attention to personal space. |
| Empathy | Identification with or sensitivity to another person, feelings and problems, usually from personal experience. |
| Feedback | The influence of the output or result of systems or stimulus. It may be negative or positive |
| Interpersonal Skills | Attitudes, qualities and abilities that influence the level of success and satisfaction achieved in interacting with other people |
| Rapport | A relationship of mutual trust and understanding, between the patient and physician, nurse or other health care provider |
| Provider-patient relationship | A relationship between a professional or institution who gives care services to the patient |
| Nonverbal communication | Posture, expression or movenment that sends a message without talking |
| Positive Communication | A communication that promotes a patients comfort and well being, with responsibility and professional attitude |
| Therapeutic communication | Is the ability to communicate with a patient in terms that they can understand, and at the same time, feel at ease and comfortable in what you are saying |
| Defense mechanism | The unconscious relationship that patients develop to protect themselves from anxiety, guilt or shame |
| Cultural background | Belivers, attitudes, values, use of language and views of the world |
| Terminally ill | A final, fatal illness |
| Infectious disease | any disease caused by growth of pathogenic microorganisms in the body |
| Antibodies | Highly specific proteins that attach themselves to foreign substances in an intial step in destroying such substances, as part of the bodies defense |
| Carrier | A reservoir host who may be unaware of the presence of a pathogen and so spreads the disease while exhibiting no symptoms of infection |
| Microorganism | A living organism to small to be percieved with the naked eye |
| Immumity | Protection from any disease, especially infectious disease |
| Asepsis | a condition free from germs, infection and any form of life |
| Pathogens | A microorganism capable of producing a disease |
| Biohazard | Anything that is harmful or potentiallyharmful to humans, other species or the environment |
| Four Quadrants of the body | Imaginary lines within the abdominopelvic area of the body, sectioning it into four equal parts |
| DNA | It's a source derived solely from the egg, not from the sperm. Variations that point ways in which members of the related populations differ from each other genetically |
| Chromosome | A linear strand made of DNA that carries genetic information |
| Organ system | A group of structures or organs related to each other that perform certain functions together |
| Metabolism | The sum of all physical and chemical change that take palce in the body |
| Tissue | A group or collection of similar cells and their intercellular substance that perform certain functions together |
| Proximal | Nearest to the point of attachment |
| Posterior | Towards the rear, caudal end or back side of the body |
| Anterior | Refers to the ventral, abdominal or front side of the body |
| Lateral | In the direction of the side |
| Transverse | A plane drawn across the body, dividing it into upper amd lower portions |
| Superficial | situated near the surface |
| Hypertension | Sustained high blood pressure(exceeding 140/90) |
| Hypotension | Low blood pressure |
| Systolic Pressure | The pressure exerted on the arterial wall while the heart is at contraction |
| Diastolic Pressure | The pressure exerted on the arterial wall while the heart is at rest |
| Tympanic Thermometer | An instrument used to measure the tempreture of the inner ear (ear drum) |
| Calibrate | To standardize a measuring intrument |
| Circumference | The perimeter of an object |