| Term | Definition |
| database | a collection of records created and stored on the computer |
| hardware | comprises the physical components of a computer system |
| icon | a graphic symbol (usually a simple picture) that denotes a program or a command or a data file or a concept in a graphical user interface |
| network | a system that links several computers together |
| scanner | a device used to input printed matter and convert it into a format that can be read by the computer |
| lease | involves an intial charge and a monthly fee |
| voice mail | an advanced form of an answering machine |
| cover sheet | provides information about the transmission of a fax |
| warranty | a contract that guarantees free service and replacment of parts for a certain period, usually 1 year |
| automated menu | used instead of switch boards. callers push a number to get them to the right person. |
| microfilm | a roll of film imprinted with information and stored on a reel |
| microfiche | a film imprinted with information and stored in rectangular sheets |
| annotate | to underline or highlight key points of the letter or to write reminders, etc |
| letterhead | a formal business stationary on whish the doctor's(DR's office's) name and address are printed at the top |
| salutation | a written greeting such as "dear," followed by Mr., Mrs., or Ms,. and the person's last name |
| professionalism | a generally businesslike manner at all times on the job |
| proofreading | checking a document for errors |
| requisition | a formal request from a staff member or doctor, which is given to the medical assistant who does the actual ordering |
| disbursement | payments of funds to a vendor |
| inventory | list of supplies your office uses regularly and the quantities you have in storage |
| invoice | a paper describing a purchase and the amount due. |