| Term | Definition |
| B2B | business-to-business e-commerce; most widely used applications: e-banking, stock trading, e-tailing; use web storefronts and web auctions |
| B2C | e-commerce between businesses and individual customers: also referred to as e-tailing |
| Computer Based Training | a method of education that allows ppl to learn at their own pace using specialized interactive software |
| cookie | a very small file that a web site sends to an individual computer to obtain information about that computer's users |
| copyright | legal protection for authors and artists that prohibits copying and using their work without their permission |
| distance learning | a method of education that enables students to work from home or other remote sites and communicate with teachers and classmates through the Internet and other technology |
| e-book | electronic books that are published and available for download via the Internet |
| e-commerce | business conducted electronically on the Internet |
| encryption | A method of modifying the original information according to some code, so that it can only be read if the user knows the decryption key. It is used to safely transmit data between computers. |
| extranet | an extranet that includes Web sites used by authorized individuals outside the host organization and is not limited to employees or members only |
| firewall | a means of preventing unauthorized access to a network, using hardware, software, or both |
| groupware | software that uses passwords and enables a group of coworkers to collaborate on projects by sharing documents, schedules, and other information over a network |
| intranet | Private network using internet technologies that are available only to employees |
| P2P | Often referred to simply as peer-to-peer, or abbreviated P2P, a type of network in which each workstation has equivalent capabilities and responsibilities. |
| SSL | a protocol that authenticates encrypted communication between clients and servers and allows a user to confirm a server's identity |
| targeted advertising | advertising directed at web users on the basis of information obtained about them with cookies |
| telecommute | to communicate with a workplace through a computer network while working from a remote location |
| teleconference | a conference that takes place through a telephone or computer network connection and that may involve video as well as audio |
| telemedicine | the use of the Internet to allow physicians to diagnose and monitor patients at remote locations |
| virtual classroom | a site in a distance learning program that has interactive features |
| WBT | computer based training that is available through a web site |
| webzine | a magazine that is published on the Web for a wide range of readers |
| workgroup | a team that uses groupware to collaborate on projects |
| bricks-and-mortar business | a business with physical storefronts |
| pure-play retailers | retailers who sell primarily through the Internet |