Logistics and SC Management/UMD/Mcadam

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jsmith91  on May 14, 2012

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Logistics and Supply Chain Management

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Flashcards for the final exam at UMD with Mcadam

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Logistics and SC Management/UMD/Mcadam

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Cost How much is something
Basic customer service Fill rate, order cycle time, cycle consistency, on time delivery
Quality Service reliability, Productivity, Output of goods against input of resources
Customer Accommodation Perfect orders, absolute orders, customer satisfaction report
Cash to cash conversion Time required to covert inventory dollars to revenue
Inventory Days of supply Total Inventory before the customer gets it
Dwell Time Days of inventory sits idle
On shelf in stock percent Inventory available for customers
Supply Chain Total Cost All cost from all firms
Supply chain response time Time it takes for supply chain to adjust for demand
Benchmarking Comparing supply chain with competitors
Problem having a global supply chain Geographic, Culture, Language, Documentation, Economic, Regulation
Import/Export Firms using ISP to establish presence in a foreign country
Local Presence Firm establishing operations, marketing, etc. in foreign country
Stateless Enterprise Firm providing a local presence in foreign country
Global vs. Domestic Supply Chains Performance Cycles, Transportation, Operational Considerations, Translators, Special National Product accommodations, Weight Conversion, Documentation, Counter Trade backs and Duty drawbacks, Information Systems Integration, International Alliances
Supply Chain Security and Risk management Policies, producers and technology to help from assets and people from things such as theft, damage, terrorism, etc.
C-TPAT A shipping country will tell the receiving country about the contents.
Positive factors of international sourcing Low wage scales, Increase supplier sources, competitive pricing, Gain emerging technologies, Establish local presence in another country
Challenges for international sourcing Identify capable sources, Protect intellectual property, Foreign compliance, Communication/languages, Product security, Obsolete, Total cost consideration due to specific savings
Considerations in international sourcing Products with high labor costs favor foreign sourcing, High turnover, short shelf life: Unfavored, Many variations: unfavored , High value: unfavored , Slow dangerous
Industrial Packing logistical packaging
Master Carton grouped together to create unitization or containerization
Cube Out Take up area but not total weight
Weight out Take up total weight but not take up area
Design Cube utilization, Unassembled products, Reduce secure packaging
Unitization Cartons into one physical unit, Ridged containers, Ocean containers, Flexible containers, Palettes and Slip sheet, Package communication
Material Handling Mechanized Systems, Forklifts, rider trucks, tow line, pull trailers, conveyers etc., Semi-automated systems, Automated Systems, Global Supply Chain
Contract/Outsourced limited dependency, last for a specified period, firm price for services
Administered a dominant firm leads relationship, sharing of some information, extended or unlimited duration.
Alliance/Enterprise extension all participants agree to integration of resources to create greater efficiency, joint policies, joint operations, unlimited duration, total information sharing. This supply chain is often viewed as one entity.
Logistics Prior to 1950s Logistics functions spread out and fragmented, Much waste and duplication due to little coordination and communication
Logistics 1950s through 1990s Logistical functional and Organization Aggregation
Logistics 1990s through 2000s Extended organization
Logistics Recent Going back to fragmentation due to information systems, Timely information availability throughout the organization is the key factor
External Supply Chain to work correctly Fragmented to integrated
Interdependence a way develop a integrated supply chain
SC Trusts Reliabitliy, Character-based, Producal trust
Reliability Based Trust A firm's perception of a potential partner's actual behavior and operating performance, Partner is will to perform as promised, Partner is capable to perform as promised.
Character Based Trust Based on a firm's culture and philosophy, A perception that supply chain partners are interested in each others welfare; look out for their partners, A perception of justice exist between dominant/subordinate partners
Distributive Justice perception of how risks, rewards, and benefits of supply chain are shared.
Procedural Justice how problems and disputes are resolved
Building Trust Demonstrate reliability and capability, Full Information and explanations
5 Categories of Logistics Functional Measurement Cost, Basic Customer Service, Quality, Productivity, Customer Accommodation
7 Comprehensive Supply Chain Measurements Cash to Cash Conversion, Inventory days of Supply, Dwell Time, On Shelf In Stock Percent, Supply Chain Total Cost, Supply Chain Response Time, Benchmarking
Product Complexity Risks Higher risks with higher market share versus lower risks and potential loss of business.
Regularity Risks Regional, national and global regulatory agencies that can both promote and/or constrain business
Resource Availability Risks Globalization may enhance some resources like labor and raw materials, but it may simultaneously put other resources like security and transportation at risk.Fuel price volatility greatly impacts the bottom line.
Supply Chain Expertise Global firms will need to hold on to personnel with cross functional supply chain skills and multi-firm supply chain application experience.
Security RisksTerrorist attack causing widespread disruption to customer deliveries, Customers perception of firm negligence results in negative brand equity., Significant loss of revenue due to security negligence, Increase in regulatory scrutiny due to security negligence, Legal liability of any consequences due to security negligence.
10 Security Competencies Process Strategy, Process Management, Infrastructure Management, Communication Management, Management Technology, Process Technology, Metrics, Relationship Management, Service Provider Collaboration Management, Public Interface Management
7 Economic Drivers Distance, Weight, Density, Stowability, Handling, Potential Liability, Transportation Market
Economy of Scale (Shipment Consolidations) As much as you can
Economy of Distance Move it as far as you can
Shipper Ships to consignee, NOT THE CARRIER!!!!
Consignee Receives Delivery
Carrier Move from shipper to consignee
Agents Carriers, shippers, consignee, Usually international, Represent carrier
Common Carrier provide services to general public
Contract Carrier specific contracts in place with shippers
Private Carrier Shipper owned carriers
Exempt Carrier Exempt from regulation based on commodities carried
Rail Mostly common carriers, Dominant intercity carrier until WWII, High fixed cost, low variable cost, Most efficient in moving large tonnage over many miles
Motor CarriersTruck intermodal - rail piggy back, ocean containers common, contract, private, exempt carriers, Dominant intercity carrier since WWII to this day, Speed of delivery, Door to door service, Low fixed cost, high variable cost, Most efficient for smaller shipments over fewer miles compared to rail, However, still very much used for larger loads over longer distance because of ease and flexibility.
Water Carriers Common, contract and private carriers, Extremely large bulk and break bulk shipments, Limitations - range of movement and slow speed advantages- - low cost and range of freight capability
Air carriers Advantages--Speed of shipmentReduced handling and damage, Better security, Reduced warehousing and inventory cost Limitations--Shipment cost, Size and weight restrictions, Low fixed cost, high variable cost, Ideal for high value items, perishables, seasonal, JIT, emergency freight
Pipeline Move petroleum and natural gas products, Operates 24/7/365, No empty back hauls, Limitations - no flexibility in locations and commodities
Intermodal Transportation Combines two or more modes
Transportation pricing strategy Cost of service pricing, Value of service pricing, Combination pricing, Net rates
FOB Origin Buyer pays shipment charges, Buyer selects carrier, Buyer assumes liability, Buyer takes title at point of origin
FOB Destination Seller pays shipment charges, Seller selects carrier, Seller assumes liability, Seller retains title to destination (buyer takes title at destination)
Transportation Terms Rate , Tariff, Class Rate, Classification, Minimum Charge, Surcharge, Commodity Rate, Exception Rate, FAK Rate, Joint Rate, Transit Service, Diversion, Reconsignment, Split Delivery, Detention, Demurrage
Class Rate shipping rate based on product class
Classification product characteristics
Minimum Charge lowest charge regardless of weight and rate
Surcharge transportation charge + surcharge %
Commodity Rate for large quantities
Exception Rate A deviation from the class rate; changes (exceptions) made to the classification
FAK Rate (freight all kinds) no classification. Rates negotiated
Joint Rate different rates when more than one carrier is involved
Diversion Diverting shipped products to a different channel
Econ. Benefits of warehousing Consolidation and break bulk, Sorting, Seasonal Storage, Reverse Logistics, Lower Total Cost , Faster Shipping, Local Presence
Service Benefits of warehousing Spot stocking, Full Line Stocking, Value Added Services, Flexibility
Storage inventory velocity, weight and special storage requirements
Combination pricing meet in the middle between minimum cost of service and maximum value of service
Net rates all inclusive price
Logistical strategy achieving least total cost operations, while simultaneously maintaining flexibility
Warehouse's Purposeto lower total cost and/or improve customer service by Storage of inbound material, Storage of outbound product, Postponement activities, Light manufacturing activities and assembly, Customer sequencing and assortment, Transportation consolidation, Product positioning, Verification and inspections, Retail/wholesale warehousing, Faster delivery, Cross dock opns, Provide local presence when required
3 performance cycle procurement support, manufacturing support, customer accommodation
Logistics within the supply chain consist of... transportation, warehousing materials, handling, and packaging
3 customer perceptions of value Economic value, market value, and product relevancy value
Procurement Support Warehouses Supply Facing warehouses in support of the procurement process
Manufacturing Support Warehouses can be Supply Facing or Demand Facing warehouses in support of manufacturing plants and operations
Customer Accommodation Warehouses Demand Facing (outbound, product) in support of customer service
Inventory Economics Inventory level = number of stocking locations (warehouses); More inventory results in better customer accommodation, but also higher risk and cost.
Warehouse inventory base, transit and safety stock

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