the internet presents new opp. for an organization to..
touch customers, enrich products and services with information,reduce costs
the buying and selling of goods and services over the internet
the conducting of business on the internet including, not only buying and selling, but also serving customers and collaborating with business partners.
an approach to conducting electronic business on the internet.
business to business (b2b)
applies to business buying from and selling to each other over the internet.
business to consumer
applies to any business that sells its products or services to consumers over the internet.
consumer to business
applies to any consumer that sells a product or service to a business over the internet.
consumer to consumer
applies to sties primarily offering goods and services to assist consumers interacting with each other over the internet.
electronic marketplace-interactive business communities providing a central market where multiple buyers and sellers can engage in e-business activities.
a version of a retail store where customers can shop at any hour of the day without leaving their home or office.
consists of a number of e-shops, it serves as a gateway through which a visitor can access other e-shops.
brich and mortar, pure play, click and mortar
consumer to business example
priceline.com, the demand for c2b will increase over the next few years due to customer's desire for greater convenience and lower prices.
e-auction- sellers and buyers solicit consecutive bids from each other and prices are determined dynamically.
sellers use as a selling channel to many buyers and the highest bid wins.
buyers use to purchase a product or service selecting the seller with the lowest bid.
communities of interest
people interact with each other on specific topics, such as golfing and stamp collecting.
communities of relations
people come together to share certain life experiences, such as cancer patients, senior citizens, and car enthusiasts.
communities of fantasy
participate in imaginary environments, such as fantasy football teams and playing one on one with michael jordan.
e-business benefits include
highly accessible, increase customer loyalty, improved information content, increased convenience, increased global reach, decreased cost
e-business challenges include..
protecting customers, leveraging existing systems, increasing liability, providing security, adhering to taxation rules
advantages and limitations in e-business revenue models including..
transaction fees, license fees, subscription fees, value added fees, advertising fees
a web site or web application that uses content from more than on source to create completely new service.
application programming interface-set of routines, protocols, and tools for building software applications.
WSYIWYGs for mashups-what you see is what you get.
brick and mortar
business that operates in a physical store without an internet presence.
pure play (virtual)
business that operates on the internet only without a physical store. examples include amazon and expedia
click and mortar
business that operates in a physical store and on the internet. examples include RED and barnes and noble.