Chris Grey 2009
System applied to all hierarchical relationships, no individual judgement and obedience
Max Weber 1864-1920
Bureaucratic structures. Ideal type.
Robert Jackall 1988
Shapes consciousness, routinises lives and brings together workers
Technical advantages, lower costs, calculable rules and rationality.
Du Gay 2000
Fairness imbued with morality.
restricts psychological growth. Failure and frustration.
Peters and Waterman 1982
Rapid changes need flexibility (American companies)
Subgroups whose goals vary with organisations.
Bureaucratic personality, fixation on rules and lack of flexibility.
'Mock bureaucracy'. In practice rules are ignored.
Dehumanises employees. Devoid of emotion.
Modernity and the Holocaust
Warren Bennis 1966
Imminent death of bureaucracy.
Charles Hecksher 1994
Post-bureaucratic ideal type