| Term | Definition |
| Leadership | The ability to influence individuals or groups to achieve organizational goals |
| Autocratic | One who gives direct, clear and precise orders and makes decisions. |
| Democratic | One who encourages workers to share in making decisions. |
| Authority | The right to make decisions about policies, procedures and goals. |
| Management | The process of planning, organizing, directing, and controlling |
| Responsibility | A task that cannot be delegated. |
| Laissez-fare or Open Leadership | One who gives little or no direction to workers. |
| Intelligence | The ability to study, learn, and direct others effectively. |
| Judgment | Makes decisions by considering facts, apply knowledge, experience and new information. |
| Objectivity | Being able to look at all sides of a situation before making decisions. |
| Initiative | Self-starters, highly motivated. |
| Dependability | Can be counted on to follow through all actions. |
| Cooperation | Works well with others. |
| Honesty | Ethical in decision making and treatment of others. |
| Courage | Willing to take beneficial risks. |
| Confidence | Attempt to make the best decision possible and trust one's own judgment. |
| Stability | dependable |
| Understanding | recognizes the feelings and ideas of others as important. |