| Term | Definition |
|---|
| the changing nature of markets; economic; financial; geographic; social; legal; political; technological | External sources of change (Charging elephants fall, giraffes sleep, lions play tag) |
| Accelerating Technology; E-Commerce; New Systems & procedures; New (Business) Cultures | Internal sources of change (Angry Educated New Students Now Collide) |
| Outsourcing; Flatter Structures; Strategic Alliances; Network Structures | Structural Responses to Change (Orangutans Feel Students Noses) |
| Financial Costs; Inertia of Managers & Owners; Cultural Incompatibility; Staffing Considerations | Reasons for Resistance to Change (Fish Is Chicken In Seafood Crumbs) |
| Social responsibility; Ecological responsibility; Quality of working life; Technology; Globalisation and cultural diversity; E-commerce) | Change & Social Responsibility (Students Eat Quirky Turkey, Gobble Everything) |
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