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constitutes a message channel

outlet for delivering a message, such as face to face, written, electronic, etc.

difference between encoding and decoding

encoded by translating it into understandable terms and transmitting it through a communications channel. A message is decoded by the interpretation of the message.

4 most common barriers to communication- overcome them?

Noise and distractions, competing messages, filtering of messages, channel breakdowns. Decode messages, minimize distractions, respond to messages, minimize distractions.

role does feedback play in successful communication

Feedback is the receiver's response to a message.

ensure effective oral communication

Analyze the situation, select the medium, organize the information.

enhance oral communication

Know the location, consider the audience, adapt the content.

role does nonverbal communication play in an organization

Complements verbal communication and helps to convey information efficiently.

How does the nature of your audience affect design of an oral presentation?

You must know your audience and structure your presentation and design accordingly

difference between how formal and informal organizations communicate

Formal communication is upward, downward and horizontal. Informal communication is through unofficial lines or through the grapevine.

How can knowledge management systems be used as an organizational communication tool?

They can assist in conducting secondary research inside the company.

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