Business Management Unit 4 Chapter 3
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15 terms
Terms | Definitions |
|---|---|
 Employee Relations | describe the relationship that exists between employer and employee, and how they work together to determine the level of pay and working conditions |
| Individual employment contract | agreement on awards and conditions between the individual employee and the employer. |
| Grievance procedure | a process to help solve disagreements between management and employees quickly |
| mediation | a process in which disputing parties are called together by a mediator and assisted to reconcile their different points of view |
| conciliation | use of an independent mediator to offer a non-legally binding agreement to parties that are in dispute over wages and/ or conditions |
| centralised approach | where the government interfered in the process of wage and conditions fixing between employer and employee |
| arbitration | calling an independent third party to make legally binding ruling when two parties are in disagreement over workplace issues. |
| Fair Work Act 2009 | the government's industrial law which sets out the legal responsibilities of employers and employees when negotiating disputes. |
| Fair Work Australia | the federal government's industrial relations commission. |
| Industrial action | action undertaken by employers and employees to try to force a settlement in their favour during an industrial dispute. |
| National Employment Standards | the minimum standards which must be applied to an agreement between employer and employee. |
| Decentralised approach | where the government does not interfere and the employer and employee must come up with an agreement by themselves. |
| Individual enterprise agreement | agreements made between the employer and one employee. |
| Australian Workplace Agreement (AWA) | an individual agreement between an employer and employee about terms and conditions of employment. |
| Collective Enterprise Agreements | agreements made between the employer and a group of employees represented by a union or non- union representative |
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