| Term | Definition |
| self-esteem | how you perceive yourself |
| demonstrate | to exhibit or show |
| interpersonal skills | how you relate to other people |
| perceive | to recognize, know, identify |
| initiative | doing what needs to be done without being asked |
| time management | budgeting time to accomplish tasks |
| self-control | controlling yourself so others don't have to |
| assertiveness | standing up for what you believe |
| stress | reaction to outside pressure |
| flexibility | adapting to changing circumstances |
| ethics | values and morals that guide behavior |
| honesty | telling the truth, maintaining confidentiality, not taking things that belong to others, not gossiping |
| respect | acknowledging value or worth |
| equity | fair and impartial |
| negotiation | process of working with conflicting parties to find a solution |
| conflict | fight, struggle, disagreement |
| empathy | being able to put yourself in the other person's shoes to understand their point of view |
| teamwork | work done by a group of people to achieve a common goal |
| cross-training | preparing to do many different activities |
| consensus | decision that each member agrees with |
| agreement | specific commitment each member makes to the group |
| achieve | accomplish the goal |