Flashcards: PMP - HR
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Created by:
karenfarnham on December 22, 2009
Subjects:
Description:
Human Resource Process Group Definitiona
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Terms | Definitions |
|---|---|
 Confronting | Win-Win, Conflict Resolution Technique |
| Compromising | Give - Take, Bargain, Conflict Resolution Technique |
| Withdrawal/Avoidance | Temporary Fix, Delay. Postpone; Conflict Resolution Technique |
| Smoothing/Accomodating | Obligating, Sacrifice, Conflict Resolution Technique |
| Forcing | Controlling, Dominating, all out win (lose); Conflict Reolution Technique |
| Collaborating | Concensus, Conflict Resoltuion Technique |
| Schedules | 1st Source of Conflict for Team |
| Project Priorities | 2nd Source of Conflict for Team |
| Resources | 3rd Source of Conflict for Team |
| Technical Opinions | 4th Source of Conflict for Team |
| Admin Procedures | 5th Source of Conflict for Team |
| Cost | 6th Source of Conflict for Team |
| Personality | 7th Source of Conflict for Team |
| Formal | Based on Position. Power of Project Managemement. |
| Reward | Giving Reward/Recognition. Power of Project Management |
| Penalty | Coercive/ penalizing project members. Power of Project Management |
| Expert | Being technical. Power of Project Management |
| Referent | Referring to authority or someone higher. Power of Project Management. |
| Directing | Leadership Style. Telling. |
| Facilitating | Leadership Style. Coordinating. |
| Coaching | Leadership Style. Instructing. |
| Supporting | Leadership Style. Assisting along the way. |
| Autocratic | Leadership Style. Decisions without input. |
| Consultative | Leadership Style. Inviting Others Ideas. |
| Consensus | Leadership Style. Group Agreement |
| Theory X | people need to be watched every minute |
| Theory Y | people are willing to work and want to achieve |
| Physiological Need | Bottom of Maslow Hierarchy |
| Safety Need | 4th layer of Maslow Hierarchy |
| Social Need | 3rd layer of Maslow Hierarchy |
| Esteem | 2nd layer of Maslow Hierarchy |
| Self Actualization | Top of Maslow Hierarchy |
| Maslow Hierarchy of Needs | People work to contribute and use their skills |
| Herzberg Theory | Hygiene Factors are not motivation to work, the work itself is motivation. |
| Staffing Management Plan | Document that describes when and how team members will be added and released from the project and how you plan to develop team members. |
| Forming | Initation of Team -Team Development Term |
| Storming | Building / Feeling Out Each Other - Team Development Term |
| Norming | All on Same Page; Begin Developing Cohesiveness - Team Development Term |
| Performing | Team at Full Strength; Productive; Team Development Term |
| Adjourning | Mourning, Disbanding; Team Development Term |