cnach3
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Created by:
beckyholdaway on January 19, 2010
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17 terms
Terms | Definitions |
|---|---|
 Communication: | The exchange of messages and information. |
| Interpersonal skills: | Skills in dealing with people, such as courtesy, tact, respectfulness, and patience. |
| Feedback: . | The verbal and nonverbal responses a listener makes to the senders message |
| Verbal communication: | Communication that uses words, either spoken or written. |
| Nonverbal communication: | Communication without words; also called body language. |
| Body language: | Nonverbal communication, such as facial expression, tone of voice, posture, and gestures. |
| Nonjudgmental: | Avoiding judgments of another person based on ones own personal opinions and beliefs. |
| Empathy: | The ability of a person to understand another's point of view and share in another's feelings or emotions. |
| Observations: | Bits of information gathered by watching a patient. |
| Reporting: | Verbally informing someone (such as your supervisor) about patient care or observations. |
| Recording: | Writing down information on a patient medical record; also called charting. |
| Chart: | Medical record where information on a patient is recorded. |
| Objective data: | Observations of a patient made by using ones senses, such as seeing a rash or hearing moans of pain. |
| Subjective data: | Information reported by a patient about how he or she is feeling. |
| Flowchart: | A sheet (part of the patient record) that documents the actions and observations made at regular intervals; also called a flow sheet. |
| Medical terminology: | Language or terms used in the field of medicine. |
| Abbreviation: | A shortened form of a word. |
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