Chapter 14 Managing Projects

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Between 30 and 40 percent of all software projects are "runaway" projects that far exceed original schedule and budget projections.

TRUE

An information system project's scope is directly related to its business requirements.

TRUE

The information systems steering committee is composed of information systems managers and end-user managers responsible for overseeing several specific information systems projects.

FALSE

An information systems plan contains a statment of corporate goals and specifies how information technology will support the attainment of those goals.

TRUE

If an intended benefit of an IT project is improved decision making, managers should develop a set of metrics to quantify the value of an improved decision.

TRUE

Scoring models are used most commonly to support decisions rather than as the final arbiters of system selection.

TRUE

Transaction and clerical systems that displace labor and save space typically produce more measurable, tangible benefits than MIS.

TRUE

More timely information is a tangible benefit of information systems.

FALSE

Intangible benefits cannot be immediately quantified but may lead to quantifiable gains in the long run.

TRUE

A benefit of using TCO analysis to evaluate an information technology investment is that it is able to encorporate intangible and soft factors such as benefits and complexity costs.

FALSE

Real options pricing models use the concept of options valuation borrowed from the financial industry.

TRUE

The systems analyst is the cataylst for the entire change process and is resposible for making sure that everyone involved accepts the changes created by the new system.

TRUE

The larger the systems project, the more risk the project runs in terms of being completed on time, within budget, and according to project requirements.

TRUE

The relationship between users and information systems specialists has traditionally been a problem area for information systems implementation efforts.

TRUE

User concerns and designer concerns are usually the same at the beginning of the project but may diverge later as the system is built.

FALSE

A Gantt chart graphically depicts project tasks and their interrelationships.

FALSE

Counterimplementation refers to a deliberate strategy to thwart the implementation of an information system or an innovation in an organization.

TRUE

Mandatory use of a system is one effective way of overcoming user resistance to an information system.

FALSE

The design of jobs, health issues, and the end-user interface of information systems are all considerations in the field of ergonomics.

TRUE

The goal of sociotechnical design is to create systems with better user interfaces and contribute to fewer health issues.

FALSE

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