Speech

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List the 3 different types of noise

external, physiological, and psychological

name one of the communication principles

unrepeatable

name at least 2 attributes of a communicationally competent person

open minded and empathetic

preening behaviors

these behaviors are done to attract the opposite sex

communication

this is the process of sending and receiving messages to achieve understanding

gestures

people who do this are perceived to be more interesting, intelligent, and also emotional

verbal

speaking and writing are examples of this type of communication

posture

shows general mood or emotional state

nonverbal communication

any kind of messages sent without words

body orientation

degree to which people speaking to one another face toward each other

manipulator

things we do to ourselves or to an object to relax or when we are nervous

environment

people do better when this is stimulating

eyes

these are very hard to control

territoriality

fixed space in which we establish rights or temporary ownership

paralanguage

the study of how we use our voice

clothing

how you dress

proxemics

the study of the way people and animals use space

list 3 of the ways we can change our self-concept

take risks, do things that make you happy, and be positive towards others

touch

we need to be touched to survive

t/f: touch seems to increase a child's mental functioning as well as physical health

true

t/f: it is possible not to communicate

false

t/f: people who don't believe in nonverbal communication probably don't employ it

false

t/f: gestures can be intentional or unintentional

true

t/f: nonverbal communication is primarily attitudinal

true

t/f: once you increase your awareness of nonverbal messages, you can "read" another person's nonverbal behavior accurately in most situations

false

t/f: body orientation is the degree to which people speaking to one another face toward each other

true

t/f: disfluencies don't really serve a purpose

true

t/f: you can't not communicate

true

t/f: nonverbal communication is usually specific and clear

false

t/f: nonverbal communication is not as effective at conveying thoughts or ideas as it is at conveying relational messages

true

t/f: people penetrate our "spatial bubble" by both physical and visual invasion

true

t/f: generally, facing someone directly signals your interest in that person

true

t/f: verbal messages are more deliberate than nonverbal messages

true

t/f: there are more nonverbal than verbal messages available to you in an communication exchange

true

t/f: nonverbal communication can be very revealing, but it can have so many possible meanings that it is foolish to think that your interpretation will always be correct

true

t/f: stammering and saying "uh" are actually nonverbal behaviors termed disfluencies

true

t/f: many nonverbal behaviors are governed by cultural rules

true

t/f: silence or pauses count as nonverbal communication

true

t/f: people usually get more meaning from what others do than from what they say

true

t/f: total empathy is impossible to achieve

true

t/f: the times you disagree with someone most strongly may be the times when you can't "see" the other side of the issue

true

t/f: identical foods actually taste different to various individuals

true

t/f: we can change our emotional cycles by refusing to let biology interfere with our lives

false

t/f: true empathy involves agreeing with the other person's point of view

false

t/f: in our perceptions, we cling more strongly to first impressions, even when they are wrong

true

t/f: it is simply impossible to be aware of everything, no matter how attentive we may be

true

t/f: people's occupations have little bearing on their perception of the world

false

t/f: people with high self-esteem are quicker to attribute the worst possible motives to others' behavior

false

t/f: practicing empathy tends to make people more tolerant of others

true

t/f: when a person has strong emotions, many bodily changes occur

true

t/f: by thinking rationally, you will be able to eliminate debilitative emotions from your life

false

t/f: people will always respect and like you if you go out of your way to please them

false

t/f: the chapter on emotions argues that we can stop others from doing things that make us feel bad

false

t/f: when sharing your feelings, it is not necessary to accept responsibility for them because so often others cause them

false

t/f: emotional states are connected to physical behavior

true

touch can:
a) be of life and death importance to a child
b) signal a variety of relationships
c) be a way to communicate both negative and positive feelings
d) increase a child's mental functioning
e) all of the above

E

the design and environment of rooms:
a) communicate information about the owner's personality
b) shape the interaction that takes place there
c) communicates information about the interests of the owner
d) b and c
e)all of the above

E

all of the following are characteristics of nonverbal behavior except:
a) nonverbal communication is culture-bound
b) nonverbal behaviors is clear and unambiguous
c) nonverbal communication is primarily relational
d) all nonverbal behavior has communicative value
e) nonverbal communication serves many functions

B

the nonverbal function equivalent to italics in print is called:
a) complementing
b) accenting
c) regulating
d) contradicting
e) substituting

B

a person who is exhibiting "preening behaviors" such as glancing in the mirror or rearranging clothing may be signaling:
a) interest
b) boredom
c) fatigue
d) confusion
e) exhaustion

A

using stammering or "uh, um, er" in conversation is the nonverbal behavior called:
a) affect displays
b) microexpressions
c) illustrators
d) disfluencies
e) macroexpressions

D

they eyes can send messages of:
a) involvement and avoidance
b) positive and negative attitudes
c) dominance and submission
d) degree of interest
e) all of the above

E

the nonverbal term for the combination of two or more expressions of emotion in different parts of the face is:
a) multiexpressions
b) complex indicators
c) emo-mixes
d) affect displays
e) emotion mergers

D

apply our research to your life by indicating which effect the following message would have: your friend says "I'm really interested in you" while he or she is looking at TV:
a) you believe the words
b) you believe that the speaker is nervous
c) you believe the speaker may not be too interested in you since they are not looking at you
d) you believe that since there is a good TV program on, you should watch it
e) you believe that the speaker has just finished a book on nonverbal communication

C

someone biting her or her nails may be communicating:
a) nervousness
b) anticipation
c) shyness
d) thoughtfulness
e) any of the above

E

all of the following behavior have communicative value except:
a) closed eyes
b) walking out of a room
c) sitting forward
d) an expressionless face
e) all of the above do have communicative value

E

all of the following are true about nonverbal communication except:
a) nonverbal behaviors reach us one at a time, whereas verbal messages reach us all at once
b) nonverbal communication is continuous with no clear beginning or ending
c) nonverbal communication is more ambiguous than verbal communication
d) nonverbal signals are much more powerful than verbal messages when they are delivered at the same time
e) nonverbal messages aren't as deliberate as verbal messages

A

manipulators are:
a) deceptive nonverbal behaviors
b) nonverbal coaches or teachers
c) one category of gestures
d) rare in some cultures
e) non of the above

C

research reveals that the use of manipulators is often a sign of:
a) boredom
b) power
c) nervousness
d) dogmatism
e) both a and c

E

nonverbal behaviors can signal:
a) turn-taking
b) the desire to end a conversation
c) an invitation to respond
d) all of the above
e) none of the above

B

what's missing from this perception check? "when you didn't do the grocery shopping today like you usually do, I figured you weren't feeling good or were mad at me":
a) it doesn't describe behavior
b) it has only one interpretation
c) it doesn't request clarification
d) it is too specific
e) nothing is missing

C

we notice some stimuli in our environment because they are:
a) intense
b) repetitious
c) contrasting or changing
d) related to our motives
e) all of the above

E

what's missing from this perception check? "when I saw you having lunch with Emily, I figured you liked her more than me. is that the case?":
a) it doesn't describe behavior
b) it has only one interpretation
c) it doesn't request clarification
d) it is too specific
e) nothing is missing

B

what's missing from this perception check? "when you bought that pink shirt, I figured you did it just to please me or really liked how you look in it. why did you buy it?"
a) it doesn't describe behavior
b) it has only one interpretation
c) it doesn't request clarification
d) it is too specific
e) nothing is missing

E

the three stages in the perception process are:
a) initial, intermediate, final
b) assumption, experience, expectation
c) physical, psychological, experimental
d) selection, organization, interpretation
e) response, action, interaction

D

using the skill of perception checking will prevent:
a) negative self-fulfilling prophecies
b) physiological noise
c) inaccurate decoding of messages
d) excessive feedback
e) none of the above

C

all of the following are causes of inaccurate perception except:
a) we cling to first impressions
b) we are influenced by what is most obvious
c) we assume others are similar to us
d) we rate ourselves more negatively than others see us
e) we judge ourselves more charitably than others

E

people who subscribe to the fallacy of perfection believe:
a) everyone is perfect except them
b) there's no point in striving for perfection since it is unattainable
c) a worthwhile communicator should be able to handle any situation with confidence and skill
d) perfection requires much practice

C

when you think it is not just desirable but vital to get the acceptance of virtually every person, you are falling for the fallacy of:
a) perfection
b) causation
c) approval
d) shoulds
e) overgeneralization

C

which of the following is the best advice for sharing feelings:
a) accept responsibility for your own feelings
b) express you feelings as soon as they occur
c) recognize that feeling and acting out the feeling are the same
d) express only primary feelings
e) tell yourself you shouldn't feel bad

A

when you believe that a worthwhile communicator should be able to handle every situation with complete confidence and skill, you are falling for the fallacy of:
a) perfection
b) causation
c) approval
d) shoulds
e) overgeneralization

A

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