mgmt chapter 3
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Created by:
FahimAkbar on April 14, 2007
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management sixth edition daft
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23 terms
Terms | Definitions |
|---|---|
Organizational Enviroment | all elements exisiting outside the organization's boundaries that have the potential to affect the organization |
general enviroment | the outer layer that is widely dispersed and affects organizations indirectly. |
task environment | the layer of the external enviorment that directly influences the organizations operationss and performance |
internal enviroment | the enviroment within the organization's boundaries |
international dimension | portion of the external environment that represents events originating in foreign countries as well as opportunities for american companies in other countries |
technology dimension | the dimension of the general envionment that includes scientific and technological advancements in the industry and society at large |
Socicultural dimension | the dimension of the general environment representing the demographic charactersitics, norms, customs, and values of the population within which the organization operates |
economic dimension | the dimension of the general enviroment representing the overall economic health of the county or region in which the organization function |
legal politcial dimension | the dimension of the general enviroment that includes federal, state, and local government regulations and political activites designed to influence company behavior |
pressure group | an interest group that works within the legal political frameworkto influence companies to behave in socially responsible rays |
customer | people and organizations in the enviroment who acquires goods or services from the organization |
competitors | other organziations in the same indusry or type of business that provide goods or services to the same set of customers |
suppliers | people and organizations who provide the raw materials the organization uses to produce its output |
labor market | the people available for hire by the organization |
boundary spanning role | roles assumed by people and or departments that link and coordinate the organization with key elements in the external enviroment |
merger | the combining of two or more organizations into one |
joint venture | a strategic alliance or program by two or more organizations |
culture | the set of key values, beliefs, understandings, and norms that members of an organization share |
symbols | an object, act or event that conveys meanings to others |
story | a narrative based on true events that is repeated frequently and shared by organizational employees |
hero | a figure who exemplifies the deeds characters and attributes of a strong corporate culture |
slogan | a phrase or sentence that succinctly expresses a key corporate vaue |
ceremony | a planned activity that makes up a special event and is conducted for the benefit of audience |
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