mgmt chapter 3

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23 terms · management sixth edition daft

Organizational Enviroment

all elements exisiting outside the organization's boundaries that have the potential to affect the organization

general enviroment

the outer layer that is widely dispersed and affects organizations indirectly.

task environment

the layer of the external enviorment that directly influences the organizations operationss and performance

internal enviroment

the enviroment within the organization's boundaries

international dimension

portion of the external environment that represents events originating in foreign countries as well as opportunities for american companies in other countries

technology dimension

the dimension of the general envionment that includes scientific and technological advancements in the industry and society at large

Socicultural dimension

the dimension of the general environment representing the demographic charactersitics, norms, customs, and values of the population within which the organization operates

economic dimension

the dimension of the general enviroment representing the overall economic health of the county or region in which the organization function

legal politcial dimension

the dimension of the general enviroment that includes federal, state, and local government regulations and political activites designed to influence company behavior

pressure group

an interest group that works within the legal political frameworkto influence companies to behave in socially responsible rays

customer

people and organizations in the enviroment who acquires goods or services from the organization

competitors

other organziations in the same indusry or type of business that provide goods or services to the same set of customers

suppliers

people and organizations who provide the raw materials the organization uses to produce its output

labor market

the people available for hire by the organization

boundary spanning role

roles assumed by people and or departments that link and coordinate the organization with key elements in the external enviroment

merger

the combining of two or more organizations into one

joint venture

a strategic alliance or program by two or more organizations

culture

the set of key values, beliefs, understandings, and norms that members of an organization share

symbols

an object, act or event that conveys meanings to others

story

a narrative based on true events that is repeated frequently and shared by organizational employees

hero

a figure who exemplifies the deeds characters and attributes of a strong corporate culture

slogan

a phrase or sentence that succinctly expresses a key corporate vaue

ceremony

a planned activity that makes up a special event and is conducted for the benefit of audience

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