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5 Written questions

5 Matching questions

  1. output
  2. punctuation, proper grammar, spelling
  3. hist/o
  4. lateral
  5. inter-
  1. a What the computer produces after information is processed, revised, and printed out
  2. b between
  3. c tissue
  4. d Pertaining to the side
  5. e the most important quality of any communication is this?

5 Multiple choice questions

  1. internal organs
  2. A display of available functions
  3. opposite of deep
  4. When answering the office phone, you should use this type of voice?
  5. The number of choices for appointment times you give to patients?

5 True/False questions

  1. place unopened mail on office managers or doctors deskThis is what you do when mail is marked personal and confidential?


  2. document info regarding the messageYou should do this when processing telephone messages?


  3. name, page number, date in the second page heading-emergency situation
    -another physician
    -critical lab results
    -hospital calling for orders
    -pt requesting test results
    -pt required medical advice
    -3rd party requesting information about a patient


  4. TDDAt times, you may need to use this (a device that allows you to comunicate with the hearing imparied patient by typing messages) in order to schedule an appointment


  5. information sheetsSpecific written instructions regarding the examinations and diagnostic tests performed in your office


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