5 Written Questions
5 Matching Questions
- Coalition bargaining
- Industrial democracy
- Skip-level interviews
- Mandatory Subjects
- a Practice in union-free organizations of encouraging managers to spend time with each employee two levels below them on an annual basis.
- b Collective bargaining items required by law and the NLRB.
- c When more than one employer negotiates with the union; also known as multiple employer bargaining.
- d Formal association of employees that promotes the interests of its membership through collective action.
- e Breaks the monotony of routine jobs by shifting people between comparable but different jobs.
5 Multiple Choice Questions
- Process by which management and union representatives negotiate the employment conditions for a particular bargaining unit for a designated period of time.
- Action directed at a primary party through action against some third party.
- Method of nonbinding dispute resolution involving a third party who helps disputing parties reach a mutually agreeable decision; also known as conciliation.
- Work schedule that requires employees to work an established number of hours per week but allows starting and ending times to vary.
- Type of picketing done to advise the public that an employer is non-union.
5 True/False Questions
Federal Mediation and Conciliation Service (FMCS) → Offers assistance in contract settlement and maintains a list of arbitrators to help interpret contract language and resolve disputes.
Procedure → Broad statement that reflects an organization's philosophy, objectives, or standards concerning a particular set of management or employee activities.
Zipper clause → Detailed, step-by-step description of the customary method of handling an activity.
Reserved rights doctrine → Grants management full authority and discretion over the items that are or could be covered unless the contract limits management's rights in a particular area.
Work rule → Reflects management decisions regarding specific actions to be taken or avoided in a given situation.