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Medical Office II Week 2

necr/o

death

gloss/o

tongue

seps/o

infection

carp/o

wrist bones (carpals)

ante-

before

anti-, contra-

against

ana-

up, apart

brady-

slow

con-, sym-, syn-

together, with

dia-

complete, through

inter-

between

hypo-

below, deficient

hyper-

excessive

peri-

surrounding

poly-

many

per-

through

meta-

change

cata-

down

post-

after

retro-

back

supra-

above

endo-

in, within

ultra-

beyond

ad-

toward

dys-

painful, bad

epi-

above, upon

eu-

normal

intra-

into

de-

lack of

para-

near

pre-

before

tachy-

fast

ab-

away from

pro-

forward

hemi-

half

pseudo-

false

micro-

small

posting

the transfer of information from one record to another is called?

each individual medical office

who dictates when a medical practice declares a patient account to be delinquent?

current procedural terminology CPT

it is important to program these codes into the computer system that are commonly used to describe service rendered?

add the new debit to the balance

when recording charges and credits on the patients 'ledger cards', what do you do to get to a new balance?

international classifications of diseases ICD codes

these should be programmed into the computer for insurance claims use?

debit balance

shows that the patient paid an amount less than the total due?

verify records, correct address, correct name

when statements you have mailed are returned marked, moved, no forwarding address, the first step is this?

at the time of service

the best opportunity to collect a payment from a patient is at this time?

credit

shows the patient paid more than was due or is paying in advance?

time spent, treatment, complexity of diagnosis

the physician considers this when setting fees for service (three things)

adjustment

a professional courtesy discount, a write off or an amount not paid by insurance?

balance, dr info, service, amount billed

a computer statement includes these (4 things)?

envelope

when preparing a ledger card, you should type the name and address as it appears on this?

alpha search

this lists all names of patients that start with the letters you specified?

cycle billing

this type of billing is recommended when you have several statements that need to be sent out?

discuss how payments will be made

If the patient may have to pay a substantial amount out of pocket, you should do this

daily log sheet

The names of paitents treated in the office each day as well as any payments received appear on this form?

30 days

Accounts are considered current if they are within this number of days of the billing date?

patients estate

When collecting a bill owed by a deceased patient, you address it to this person?

personal data sheet

This should be completed at first visit and confirmed at each visit

balance

what is the difference between debit and credit?

go over charges and insurance coverage

When the patient knows in advance that there will be costly medical expenses, you should do this with them?

2 years

The Truth in Lending disclosure form must be kept on file for this number of years?

annually

You obtain a patient's signature to file 3rd party claims this often?

adjustment

a professional courtesy discount, a write off or an amount not paid by insurance?

home

In attempt to collect on a delinquent account the first place you should contact the patient by telephone is?

indigent

these patient receive the same care as paying patients and the same records are kept?

idle threats

You cannot make these to a patient..once you have said it, you must follow through?

so they cannot legally deny the debt

The reason why you have a patient sign a statement acknowledging amount owed?

patient ledger card

charges and payments are posted here?

truth in lending act and what it specifies

when there is an agreement between the physician and a patient to pay in more than four installments, the physician is required to provide disclosure of finance charges

estimate

When providing a patient with information regarding the cost of a service or procedure, you should be this with your figures...making sure they understand the final charge could be higher or lower?

bookkeeper

one who records information

aging of accounts

dividing accounts into categories according to the amount of time since the first billing date?

fee profile

This represents the lowest payment the insurance company will make for the services listed?

credit

a payment, subtracted from existing balance?

cash control sheet

The total amount of cash and checks should be recorded on this sheet?

SS#

According to HIPAA guidelines insurance carriers do not use this number as the policy number?

accounts receivable

all of the outstanding accounts (amounts due)?

adjustment

discounts can be recorded as these on the patient ledger?

insurance card

make a copy of these to be sure you have all information for the patient's file?

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