Chapter5

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One of the most important and most difficult aspects of project management is defining the ________ of the project.

SCOPE

________ can be product-related, such as a piece of hardware or software, or process-related, such as a planning document or meeting minutes.

DELIVERABLES

Which of the following processes of project scope management involves defining and documenting the features and functions of the products produced during the project as well as the processes used for creating them?See page 178

COLLECTING REQUIREMENTS

Which of the following processes of project scope management involves subdividing the major project deliverables into smaller, more manageable components?

CREATING the WBS

Key project stakeholders, such as the customer and sponsor for the project, inspect and then formally accept the deliverables of the project during the ________ process of project scope management.

SCOPE VERIFICATION

Which of the following processes of project scope management involves reviewing the project charter and preliminary scope statement created during the initiation process and adding more information during the planning process as requirements are developed and change requests are approved?See page 179

SCOPE DEFINITION

________ is the first step in project scope management and is often the most difficult.

COLLECTING REQUIREMENTS

The project scope statement, stakeholder requirements documentation, and organizational process assets are the primary inputs for creating a ________.

scope baseline -- work package -- WBS -- prototype

A ________ represents the lowest level of work that the project manager is using to monitor and control the project.

WORK PACKAGE

One approach for constructing a WBS is the ________, in which you use a similar project's WBS as a starting point.

ANALOGY APPROACH

In which approach to creating a WBS do team members first identify as many specific tasks related to the project as possible?

BOTTOM-UP APPROACH

Most project managers consider the ________ of WBS construction to be conventional; you start with the largest items of the project and break them into their subordinate items.

TOP-DOWN APPROACH

Instead of writing tasks down in a list or immediately trying to create a structure for tasks, the ________ allows people to write and even draw pictures of ideas in a nonlinear format.

MIND MAPPING Approach

Which of the following is a basic principle that applies to creating any good WBS and its WBS dictionary?

RESPONSIBILITY ONE PERSON

The approved project scope statement and its associated WBS and WBS dictionary form the ________.

SCOPE BASELINE

Even when the project scope is fairly well defined, many information technology projects suffer from ________, which is the tendency for project scope to keep getting bigger and bigger.

SCOPE CREEP

The project management plan, requirements documentation, the requirements traceability matrix, and validated deliverables are the main inputs for ________.

SCOPE VERIFICATION

________ is the difference between planned and actual performance.

VARIANCE

________ uses highly organized and intensive workshops to bring together project stakeholders - the sponsor, users, business analysts, programmers, and so on - to jointly define and design information systems.

JAD

________ is a process for identifying and modeling business events, who initiated them, and how the system should respond to them.

USE CASE MODELING

analogy approach

creating a WBS by using a similar projects WBS as a starting point

bottom-up approach

creating a WBS by having team members identify as many specific tasks related to the project as possible and then into higher-level categories

decomposition

subdividing project deliverables into smaller pieces

joint application design (JAD)

using highly organized and intensive workshops to bring together project stakeholders e.g. sponsors, users, business analysts, programmers and so, to jointly define and design information systems

project scope management

processes involved in defining and controlling what work is and is not included in the project

prototyping

developing a working replica of the system or some aspect of the system to help define user requirements

requirement

a condition or capability that must be met or possessed by a system, product, service, result, or component to satisfy a contract, standard, specification, or other formal document

requirements management plan

a plan that describes how project requirements will be analyzed, documented and managed

requirements traceability matrix (RTM)

a table that lists requirements, various attributes of each requirement and the status of the requirement to ensure that all requirements are a rest

scope

all of the work involved in creating the products of the project and the processes used to create them

scope baseline

the approved projects scpoestatement and its associated WBS and WBS dictionary

scope creep

the tendency for projects scope to keep getting bigger

top-down approach

creating a WBS by starting with the largest items of the project and breaking them down into their subordinate items

use case modeling

a process for identifying and modeling business events, who initiated them and how the system should respond to them

variance

the difference between planned and actual performance

WBS dictionary

a document that describes detailed information about each WBS item

work breakdown structure (WBS)

a deliverable-oriented grouping of the work involved in a project that defines the total scope of the project

work package

a task at the lowest level of the WBS

_________refers to all the work involved in creating the products of the project and the processes used to create them.

Deliverables -- milestones -- SCOPE -- product development

which tool or technique for collecting requirements is often the most expensive and time-consuming

INTERVIEWS -- focus groups -- surveys -- observation

a_______ is a deliverable oriented grouping of the work involved in a project that defines the total scope of the project

scope statement -- WBS -- WBS dictionary -- work package

what approach in developing a WBS involves writing down or crawling ideas in a nonlinear format

top-down -- bottom-up-- analogy -- MIND MAPPING

Assume you have a project with a major categories called planning, analysis, design , testing. What level of the WBS would these items fall under

TWO

which of the following is not a best practice that can help in avoiding scope problems on information technology projects

DON'T INVOLVE TOO MANY USERS IN SCOPE MANAGEMENT

what major restaurant chain terminated a large project after spending $170 million on it, primarily because they read it realize that the project scope was too much to handle

mikeyD

scope_________ is often achieved by a customer inspection and then sign off on key deliverables

VERIFICATION

which of the following is not a suggestion for improving user input

ONLY HAVE MEETINGS AS NEEDED, NOT ON A REGULAR BASIS

project management software helps you develop a_______, which serves as a basis for creating Gantt charts, assigning resources, and allocating costs

WBS

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