Ch. 11
Order by
12 terms
Terms | Definitions |
|---|---|
 What can diversity provide? | A powerful competitive edge, the ability to foster creativity, improve problem solving, provide greater flexibility, and make the firm more attractive to a broad labor market |
| What can classifying people into groups lead too? | Fals stereotypes because it incorrectly assumes that group averages apply to all individuals in the group. |
| What are the advantages or employee diversity? | Better market access, improved international competition, better team performance, and multiplicity of points of view |
| What are some challenges of diversity? | pressures toward homogenization, lower cohesiveness, confusing diversity with affirmative action, interpersonal conflict and tension. |
| How can you build diversity? | Top management commitment, linking diversity initiatives to business strategies and objectives, management responsibility and accountability, diversity audits, developmental activities, encouraging diversity networks, accommodating family needs. |
| How can you link diversity to strategies and objectives? | Diversity should be a key component of the corporate mission statement, and included in corporate hand books. |
| what is 360 degree feedback? | multirater feedback from peers, suppliers, other levels of management, and internal and external customers. |
| What do diversity audits do? | can help reveal possible sources of bias, indicators or factors used in the audit can also be used to measure whether corrective actions have the desired effects. |
| What are some issues with diversity? | human beings are ethnocentric, the human species resists change, human beings find comfort and trust in likeness |
| What are some developmental activities? | diversity training, senior mentoring, diversity learning labs, apprenticeships |
| What does encouraging diversity networks do? | offers a nurturing environment to people, company leaders may encourage employees to become part of international teams. |
| How can business' accommodate family needs? | Day-car, flexible work schedules, compressed work weeks, job sharing, telecommuting |
First Time Here?
Welcome to Quizlet, a fun, free place to study. Try these flashcards, find others to study, or make your own.