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account transfer

Making an online transfer of money; for example, from a savings account to a checking account

fraud

When a criminal uses trickery to convince someone to give up valuable information or items of value.

identity theft

When a criminal opens a credit card with another persons name and social security number, charges merchandise, and leaves the victim with the unpaid bill. This can be multiplied as identities can be fraudulently sold, and others can continue to use someones good credit to get further credit cards and loans.

internet

Worldwide collection of networks that connects millions of businesses, government agencies, educational institutions, and individuals

internet access

Service that connects a computer to the internet. Can be done through a cable modem, through DSL or dial ip service over a phone line, or over Wi-Fi in coffee shops and on many college campuses.

online banking

Using the Internet and a banks website to keep track of band accounts, moving money from one account to another, and paying bills.

password

a secret word or phrase known only to a restricted group

personal information

Important identifying data that lets your online bank know you ar who yousay you are, such as date of birth, sociol security number, and mothers maiden. Never give out this information unless you are certain it is to your own bank and not a fraudelent Web site.

phishing

When a criminal sens an e-mail using a scheme to get you to divulge your personal informatioon. Contact your bank immediatly if an e-mail says you will lose your account unless you provide your username and password or any other personal information. It is important not to reply to these emails.

pin

a number you choose and use to gain access to various accounts

recurring payments

Automatic payments a customer can set up, such as to pay for car insurance or cell phone service. These payments can happen every month, even though they are set up only once.

username

Account name used to access online banking.

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