← e-Commerce I Test
5 Written Questions
5 Matching Questions
- Electronic Payments
- Transaction taxes
- Shopping Carts
- a include sales taxes, use taxes, and excise taxes, are levied on the products or services that the business sells; the sales tax issue is probably one of the most immediate concerns of e-businesses today.
- b A common feature of an electronic commerce site that keeps track of the items a customer has selected to purchase and that lets the customer view and update the contents of the cart, add new items to it, or remove items from it.
- c The conditions which determine a company's ability to make a profit after their expenses are deducted from their income from sales. Variables include overhead such expenses as facility, equipment, inventory, distribution and wages. E-Commerce businesses have improved their overall profitability through the increased productivity achieved through the speed of the internet and the ability to eliminate intermediary costs.
- d A payment that is transmitted electronically either over the telephone line, or between Web sites on the Internet. Four types of electronic payments are:
- e The ability to have face-to-face interaction with business counterparts, clients, customers, etc, at remote locations via the internet and computer video capture devices. As the speed of internet connections become faster, the use of video-conferencing is expected to have a major influence on the way we do business. It allows for international "virtual meetings" to occur without the inconvenience of time and travel.
5 Multiple Choice Questions
- "Right this instant;" the immediate response to buyer inquiry made possible through the interactive nature of the internet.
- The process of managing product inventory where the information is updated instantaneously each time there is an increase or decrease to the stock-in-hand. This is the type of inventory management that is necessary to e-Commerce businesses as it enables the seller to provide customers with product availability information that is current.
- The financial institution that sets up a merchant account for a company. This account enables the company to accept credit card payments from customers.
- Companies that assist consumers by giving them additional cost or product information, understanding local markets, carrying a broader product line, or carrying multiple product categories. Similar to the "middleman," they are a business person such as an agent, broker, or sales representative, who negotiates transactions between a business and a consumer.
- The process of becoming global or world wide. In e-Commerce this refers to the removal of the geographic boundaries that traditionally exist between the seller and the customer.
5 True/False Questions
Tariffs → a schedule of duties (taxes) imposed by a government on imported goods or in some countries exported goods
Security Protocols → Sets of rules and standards that allow computers to exchange information such that the information is not visible to those who are not allowed to view it.
Internet Infrastructure → Companies that assist consumers by giving them additional cost or product information, understanding local markets, carrying a broader product line, or carrying multiple product categories. Similar to the "middleman," they are a business person such as an agent, broker, or sales representative, who negotiates transactions between a business and a consumer.
Payment Gateways → A company that serves as an intermediary for businesses to provide online payment options to customers. Payment gateways handle the technical steps involved in allowing customers to pay for purchases online. Cybercash and ExciteStores are examples.
E-Service → The methods that a company uses to provide customer service directly from its web site.