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e-Commerce I Test

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5 Written Questions

5 Matching Questions

  1. Income Taxes
  2. Globalization
  3. Payment Gateways
  4. Domain extensions
  5. Culture
  1. a A company that serves as an intermediary for businesses to provide online payment options to customers. Payment gateways handle the technical steps involved in allowing customers to pay for purchases online. Cybercash and ExciteStores are examples.
  2. b Every domain name has a suffix that indicates which top level domain (TLD) it belongs to. These are often indicative of the origin or type of site to which the domain name points. Example: in the URL--
  3. c the customary beliefs, social forms, and material traits of a racial, religious, or social group.
  4. d taxes that are levied by national, state, and local governments on the net income generated by business activities; one of the greatest taxation concerns faced by international e-businesses.
  5. e the act of becoming worldwide in scope or application

5 Multiple Choice Questions

  1. include sales taxes, use taxes, and excise taxes, are levied on the products or services that the business sells; the sales tax issue is probably one of the most immediate concerns of e-businesses today.
  2. The process of becoming global or world wide. In e-Commerce this refers to the removal of the geographic boundaries that traditionally exist between the seller and the customer.
  3. a schedule of duties (taxes) imposed by a government on imported goods or in some countries exported goods
  4. The amount of time it takes a seller to respond to a customer's inquiry for purchase or service.
  5. physical location of an organization or business for taxation purposes.

5 True/False Questions

  1. Direct Distribution ChannelsA company produces goods or services and then delivers those goods and services to the consumer without using an intermediary. This is a primary benefit to online shopping as consumers prefer immediate delivery.


  2. Domain Namethe ratio at which the principal unit of two currencies may be traded; international businesses offer this information as a customer service.


  3. IntermediariesCompanies that assist consumers by giving them additional cost or product information, understanding local markets, carrying a broader product line, or carrying multiple product categories. Similar to the "middleman," they are a business person such as an agent, broker, or sales representative, who negotiates transactions between a business and a consumer.


  4. Security ProtocolsSets of rules and standards that allow computers to exchange information such that the information is not visible to those who are not allowed to view it.


  5. ProfitabilityThe amount of output for each hour of work. Productivity has a direct effect on the profitability of a business. Increased productivity results in a stronger economy because it deters inflation of prices and wages. Economists attribute the strong growth of productivity in the US to the speed of technological advances such as the Internet. (Oelkers, E-Commerce, p. 13.)


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