1.
_____ is an element of job success: Positive Attitude
2.
A ___________ ____________ pack resembles a regular pack of strapped bills.: tear gas
3.
A ____________ endorsement is when a check is transfer to another specified party.: full
4.
A check is an ___________________________, drawn upon a financial institution and payable on demand.: order to pay
5.
A man can never go wrong wearing ____________ in a professional work environment.: white shirt & tie
6.
A synonum for integrity is: honesty
7.
A teller can be ___________________ by a pushy forger: distracted
8.
A vault is a ___________________ device.: protective
9.
All U.S. Currency has ______________________fibers.: red & blue
10.
All U.S. Currency has a ________________ on one side and an image of either a national building or a historical event on the other side.: portrait
11.
All U.S. Currency has a specific __________ number on the lower left side and the upper right side of the portrait.: serial
12.
Almost ___________ of the workforce in American does not have an adequate breakfast.: 1/2
13.
As a teller, you should help the police in the ____________________ of a robbery.: investigation
14.
As a teller, you should not inform your family and friends about the security systems and ________________ of the bank.: procedures
15.
As a teller, your _______________ are seen just as much as your _____________.: hands, face
16.
Bait money is handed out during a ___________________.: robbery
17.
Before you react to a situation you should ________________ and ________________.: breath, relax
18.
Breaking the ___________ verifies that the teller has counted the currency.: strap
19.
Currency becomes mutilated by _____________, water, and chemical damage.: fire
20.
Deceptive bills are more likely to be ___________________.: engraved
21.
Do NOT use your ____________________________________ number on your checks.: social security
22.
Except for the __________________bill, major changes are being made to the other bills of U.S. Currency.: one dollar
23.
Federal Reserve Banks accept ____________ currency, but they do not accept _____________________ currency.: unfit, mutilated
24.
Good _____________________ is good business: conversation
25.
In American we have a ___________ banking system.: dual
26.
Inside the cash drawer is the _____________.: alarm
27.
Lateness _____________ be prevented.: can
28.
One way to steal a check is to take it out of someone's: mailbox
29.
Other than money a robber takes ______________________________________.: human dignity
30.
People ______________ because they think they are smarter than everyone else.: embezzle
31.
Personal and business checks are the most ___________________.: common
32.
Redesigning the currency makes it more difficult to _________________ the bill.: counterfeit
33.
Robbers are usually _______________.: male
34.
Shred bank documents instead of just ___________________ them in the trash.: throwing
35.
Tellers have the most ______________ with customers.: direct contact
36.
The _____________________ accepts the loss for the counterfeit currency.: customer
37.
The banking industry is dependent on skills that are simply _______________ to sexual attributes.: unrelated
38.
The Federal Reserve Bank of the United States is responsible for ____________ of U.S. Currency: printing
39.
The following elements are part of a professional image:: Behavior & attitude; speech & dress; nonverbal behavior
40.
The invention of the ___________________ makes counterfeiting easier today.: color copier
41.
The primary object for a teller during a robber is to get the robber out of the bank as quickly as possible and keep ___________________________________ safe.: customers & staff
42.
This organization offers educational programs for the banking industry:: American Institute of Banking
43.
Waving at the bank manager and striking a conversation with the teller in which he mentions his friendship with the manager is a way to ___________ a teller.: distract
44.
When cashing a check ask for a customer's identification with a _________________.: signature
45.
When counting currency and coins, the teller should always count the money in the presence of the ___________________.: customer
46.
When you are in a social business situation you should _________ drink excessively.: NOT
47.
You are a "______________" therefore you should _____________ yourself effectively as possible.: package, market
48.
You should display _____________ during an interview.: self confidence
