non verbal comm
NOT uses languages
two barriers to listening?
physical and mental
5 types of body languages in comm
facial, eye contact, gestures, posture, and movement
5 human needs in maslows hierarchy
physiological needs, safety needs, belongingness needs, self-esteem needs and self-actualization
what are physiological needs
needs to stay alive
What are safety needs
one's well being or sense of security
what are belongingness
wanting to have friends or be loved
what is self-esteem
need to like yourself, relizing potential
minimum number of people present to conduct buisness
calls to end debate and vote is taken
change, add ,or to delete
Division of House
voted on last, the basic motion
point of order
question of parliamentary law
for the proposition
against the proposition
existing state of affairs
Burden of Proof
proof of need for a change
a fact, value or a policy, change
builds agruments and cases
attacks arguments of the other side
examples to general principles
General statement to examples
type of speech from a region
direct dictionary meaning of a word
meaning of a word
used to made the audience think-dont expect an answer
what does an informative speech do?
gives info and facts
what does a persuasive speech do?
argues to change a belief.
5 steps in a motivated sequence
Attention step (intro), Need step(problem), Staisfaction step)solution), visualization step(future), and Action step(challenge)
How many adv appeals are there?
the use of appearance, style or charm to sell a product
the consumer will join the ranks of elite by using the product
appeal to tradition and nostalgia
the manufacturer says to the consumer "these are the best"
Testimonials / appeal to authority
This selling device depends on a spokesmen. This type of product will make u look as good as the salesmen.
if the consumer does not use this product something bad will happen
reverse Snob appeal, Good ol' boys like us believe in plain.
Something for nothing or more for less
this gimmick suggests a product is of better quality than its higher price USES MONEY IN THERE
shows american values
Everyone is doing this
words that evoke emotions
know the 6 questions used in an interview
who what when where why how
relies on facts
based on feelings like fear or anger
based on credibility of authority of speacker
the response to a message is called