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5 Written questions

5 Matching questions

  1. Addressee
  2. Writer
  3. Reference List
  4. Block Format
  5. Soft Return
  1. a the person to whom you are sending the memorandum
  2. b all parts of a letter (including paragraphs) begin at the left margin
  3. c a return that the application inserts automatically when you reach the end of a line
  4. d the author of the document
  5. e authors cited in reports; are listed alphabetically by author surnames at the end of the report (often on a separate page) under the heading REFERENCES (or BIBLIOGRAPHY or WORKS CITED)

5 Multiple choice questions

  1. indicates that another document is attached to a letter
  2. the greeting of the letter
  3. symbols used to indicate errors that need correcting when re-keying copy
  4. the closing or the farewell of the letter
  5. a punctuation style for letters in which there is no punctuation following the salutation and complimentary close of a letter

5 True/False questions

  1. Memorandum (memo)authors cited in reports; are listed alphabetically by author surnames at the end of the report (often on a separate page) under the heading REFERENCES (or BIBLIOGRAPHY or WORKS CITED)

          

  2. Mixed Punctuationa punctuation style for letters in which a colon follows the salutation/greeting and a comma follows the complimentary closing

          

  3. Letter Addressthe address of the person sending the letter

          

  4. Textual Citationsparentheses used in the report body to give credit (cite) to authors for quotes taken from their works

          

  5. Bodya grid of rows and columns that intersect to form cells into which information can be typed

          

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