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5 Written questions

5 Matching questions

  1. Body
  2. Textual Citations
  3. Block Format
  4. Reference Initials
  5. E-mail
  1. a parentheses used in the report body to give credit (cite) to authors for quotes taken from their works
  2. b all parts of a letter (including paragraphs) begin at the left margin
  3. c the paragraphs that make up the main message
  4. d indicate who keyed the document
  5. e an electronic message used by individuals to communicate with one another

5 Multiple choice questions

  1. alerts the reader immediately to the content of the document
  2. the closing or the farewell of the letter
  3. a grid of rows and columns that intersect to form cells into which information can be typed
  4. a return that the application inserts automatically when you reach the end of a line
  5. copy from which you are keying

5 True/False questions

  1. Enclosure Notationindicates that another document is attached to a letter


  2. Return Addressthe address of the person sending the letter


  3. Addresseethe person to whom you are sending the memorandum


  4. Writerthe author of the document


  5. Open Punctuationa punctuation style for letters in which there is no punctuation following the salutation and complimentary close of a letter


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