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What is the application of knowledge, skills, tools, and techniques to project activities to meet project requirements?

Project management

Which of the following is a characteristic of a successful project?

A. Delivered on time
B. Delivered within budget
C. Meets the business's requirements
D. All of the above*

What is a project?

A temporary endeavor undertaken to create a unique product, service, or result

What are project deliverables?

Any measurable, tangible, verifiable outcome, result, or item that is produced to complete a project or part of a project

What is a project manager?

An individual who is an expert in project planning and management

Which of the following does a project manager perform?

A. Defines and develops the project plan
B. Tracks the plan to ensure all key project milestones are completed on time
C. Expert in project planning and management
D. All of the above*

What is an internal department that oversees all organizational projects?

Project management office

The PMI develops procedures and concepts necessary to support the profession of project management. Which of the following is not one of the three areas it focuses on?

Change in business goals during project planning (management)

Who are individuals and organizations actively involved in the project or whose interests might be affected as a result of project execution or project completion?

Project stakeholders

Who is the person or group who provides the financial resources for the project?

Executive sponsor

What are project constraints?

Specific factors that can limit options

What are project assumptions?

Factors that are considered to be true, real, or certain without proof or demonstration

What is a project charter?

A document issued by the project initiator or sponsor that formally authorizes the existence of a project and provides the project manager with the authority to apply organizational resources to project activities

An organization must identify what it wants to do and how it is going to do it. What does the "what" part of this question focus on?

A.Justification of the project
B. Definition of the project
C. Expected results of the project
D. All of the above*

An organization must identify what it wants to do and how it is going to do it. What does the "how" part of this question focus on?

Analysis of project risks

Which of the following is not a technique for choosing strategic projects?

Develop a project plan

What is project scope?

Defines the work that must be completed to deliver a product with the specified features and functions

What are project objectives?

Quantifiable criteria that must be met for the project to be considered a success

What do SMART criteria for successful objective creation include?

Specific, measurable, agreed upon, realistic, time framed

Which of the following is not a characteristic of a well-defined project plan?

Prepared by the project manager

What is the most important part of the project plan?

Communication

What is a graphical network model that depicts a project's tasks and the relationships between those tasks?

PERT chart

What is the logical relationship that exists between the project tasks, or between a project task and a milestone?

Dependency

What is a simple bar chart that depicts project tasks against a calendar?

Gantt chart

What type of chart typically displays the critical path?

PERT chart

What is the critical path?

The path from start to finish that passes through all the tasks that are critical to completing the project in the shortest amount of time

In a Gantt chart tasks are listed __________ and the project's timeframe is listed ____________.

Vertically, horizontally

Which of the following includes a common reason why change occurs?

A. A misunderstanding of the initial scope
B. Shifts in planned technology that force unexpected and significant changes to the business
C. An omission in defining initial scope
D. All of the above*

Which of the following is not a guideline for effectively dealing with change management?

Stop change

Project milestones are any measurable, tangible, verifiable outcome, result, or item that is produced to complete a project or part of a project.

FALSE
Project deliverables are any measurable, tangible, verifiable outcome, result, or item that is produced to complete a project or part of a project

Project deliverables represent key dates when a certain group of activities must be performed.

FALSE
Project milestones represent key dates when a certain group of activities must be performed.

A kill switch is a trigger that enables a project manager to close the project prior to completion.

TRUE
A kill switch is a trigger that enables a project manager to close the project prior to completion.

A dependency is a logical relationship that exists between the project tasks, or between a project task and a milestone.

TRUE
A dependency is a logical relationship that exists between the project tasks, or between a project task and a milestone.

A change control board (CCB) that is responsible for approving or rejecting all change requests.

A change control board (CCB) that is responsible for approving or rejecting all change requests.

_________ management is the application of knowledge, skills, tools, and techniques to project activities to meet project requirements.

Project

Time, cost, and ___________ are the three primary variables in any project.

Scope

A(n) ____________ is a temporary endeavor undertaken to create a unique product, service, or result.

Project

Project ______________ are any measurable, tangible, verifiable outcome, result, or item that is produced to complete a project or part of a project.

Deliverables

Project ____________ represent key dates when a certain group of activities must be performed

Milestones

Project _________ defines the work that must be completed to deliver a product with the specified features and functions.

Scope

Project __________ are quantifiable criteria that must be met for the project to be considered a success.

Objectives

The R in the SMART criteria for successful objective creation stands for _________.

Realistic

A project ____________ is a formal, approved document that manages and controls project execution.

Plan

A(n) _____ chart is a graphical network model that depicts a project's tasks and the relationships between those tasks.

PERT

A(n) __________ chart is a simple bar chart that depicts project tasks against a calendar.

Gantt

A(n) _________ is a logical relationship that exists between the project tasks, or between a project task and a milestone.

Dependency

A change control board is responsible for approving or ____________ all change requests.

Rejecting

Explain change management and how an organization can prepare for change.

Change management is a set of techniques that aid in evolution, composition, and policy management of the design and implementation of a system. An organization can prepare for change by implementing change management systems and a change control board. Change management systems are a collection of procedures to document a change request and define the steps necessary to consider the change based on the expected impact of the change. A change control board (CCB) is responsible for approving or rejecting all change requests.

Describe the project stakeholder's and executive sponsor's roles in choosing strategic projects.

Project stakeholders are individuals and organizations actively involved in the project or whose interests might be affected as a result of project execution or project completion. Stakeholders are not necessarily involved in the completion of project deliverables. For example, a chief financial officer (CFO) probably will not help test a new billing system, but she surely will be expecting the successful completion of the project. While all stakeholders are important, one stands out as having the most impact on the success or failure of a project. That person is the executive sponsor. PMI defines the executive sponsor as the person or group who provides the financial resources for the project. However, research has shown that the leadership strength of the executive sponsor has more do to with the success or failure of a project than any other critical success factor.

Highlight the components of a project charter.

Project scope defines the work that must be completed to deliver a product with the specified features and functions. A project scope statement describes the business need, justification, requirements, and current boundaries for the project. The business need can be characterized by the problem the results of the project will satisfy. This is important in linking the project with the organization's overall business goals. The project scope statement includes constraints, assumptions, and requirements—all components necessary for developing accurate cost estimates. Project objectives are quantifiable criteria that must be met for the project to be considered a success. Project constraints are specific factors that can limit cost estimating options. They include: budget, delivery dates, available skilled resources, and organizational policies. Project assumptions are factors that are considered to be true, real, or certain without proof or demonstration. Examples include hours in a work week or time of year the work will be performed.

Describe the two primary diagrams most frequently used in project planning.

A PERT (Program Evaluation and Review Technique) chart is a graphical network model that depicts a project's tasks and the relationships between those tasks. A dependency is a logical relationship that exists between the project tasks, or between a project task and a milestone. A Gantt chart is a simple bar chart that depicts project tasks against a calendar. In a Gantt chart, tasks are listed vertically and the project's time frame is listed horizontally. A Gantt chart works well for representing the project schedule. It also shows actual progress of tasks against the planned duration.

Identify the three primary areas a project manager must focus on managing to ensure success.

There are three primary areas a project manager must focus on managing to ensure success: Manage People: Managing people is one of the hardest and most critical efforts a project manager undertakes. How to resolve conflicts within the team and how to balance the needs of the project with the personal/professional needs of the team are a few of the challenges facing project managers. More and more project managers are the main (and sometimes sole) interface with the client during the project. As such, communication, negotiation, marketing, and salesmanship are just as important to the project manager as financial and analytical acumen. There are many times when the people management side of project management made the difference in pulling off a successful project. Manage Communications: While many companies develop unique project management frame-works based on familiar project management standards, all of them agree that communication is the key to excellent project management. This is quite easy to state, but not so easy to accomplish! It is extremely helpful if a project manager plans what and how he/she will communicate as a formal part of the project management plan. Most often a document, it is referred to as a communications plan. A project manager distributes timely, accurate, and meaningful information regarding project objectives that involve time, cost, scope and quality and the status of each. The project manager also shares small wins as the project progresses; informs others of needed corrections; makes requests known for additional resources; and, keeps all stakeholders informed of the project schedule. Manage Change: Dynamic organizational change is inevitable and an organization must effectively manage change as it evolves. With the numerous challenges and complexities that organizations face in today's rapidly changing environment, effective change management thus becomes a critical core competency. Change management is a set of techniques that aid in evolution, composition, and policy management of the design and implementation of a system.

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