Chapter 2

Created by vsilberberg 

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8 terms

Emotional Intelligence

The ability to understand and manage yourself and relate effectively to others.

Maturity

the ability to control your impulses, to think beyond the moment, and to consider how your words and actions affect yourself and others before you act.

Ethics

the principles of conduct that govern a group or society.

Plagiarism

presenting someone else's ideas as if they were your own.

Self esteem

how you feel about yourself.

Motivation

the inner drive that moves you to action.

Reframing

choosing to see a situation in a new way.

SCANS

(page xxiii - Instructor's Preface): Secretary's Commision on Achieving Necessary Skills

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