the ability of one person or group to cause another person or group to do something that they otherwise might not have done
activities in which managers engage to increase their power and to pursue goals that favor their individual and group interests
Political Decision Making
decision making characterized by active disagreement over which organizational goals to pursue and how to pursue them
a group of managers who have similar interests and join forces to achieve their goals
Formal Individual Power
power that originates from a person's position in an organization
the power to control and use organizational resources to accomplish organizational goals
the power to give pay raises, promotion, praise, interesting projects, and other rewards to subordinates
the power to give or withhold punishment
power that comes from access to and control over information
Informal Individual Power
power that stems from personal characteristics such as personality, skills, and capabilities
informal power that stems from superior ability or expertise
informal power that stems from being likes admired and respected
an intense form of referent power that stems from an individual's personality or physical or other abilities, which induce others to believe in and follow that person
the struggle that arises when the goal-directed behavior of one person or group blocks the goal-directed behavior of another person or group
a process in which groups with conflicting interests meet together to make offers, counteroffers, and concessions to each other in an effort to resolve their differences
an outsider skilled in handling bargaining and negotiation
a neutral third party who tries to help parties in conflict reconcile their differences
a third party who has authority to impose a solution to a dispute
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