CH 13 OB

Created by jordeliz 

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18 terms

Power

the ability of one person or group to cause another person or group to do something that they otherwise might not have done

Organizational Politics

activities in which managers engage to increase their power and to pursue goals that favor their individual and group interests

Political Decision Making

decision making characterized by active disagreement over which organizational goals to pursue and how to pursue them

Coalition

a group of managers who have similar interests and join forces to achieve their goals

Formal Individual Power

power that originates from a person's position in an organization

Legitimate Power

the power to control and use organizational resources to accomplish organizational goals

Reward Power

the power to give pay raises, promotion, praise, interesting projects, and other rewards to subordinates

Coercive Power

the power to give or withhold punishment

Information Power

power that comes from access to and control over information

Informal Individual Power

power that stems from personal characteristics such as personality, skills, and capabilities

Expert Power

informal power that stems from superior ability or expertise

Referent Power

informal power that stems from being likes admired and respected

Charismatic Power

an intense form of referent power that stems from an individual's personality or physical or other abilities, which induce others to believe in and follow that person

Organizational Conflict

the struggle that arises when the goal-directed behavior of one person or group blocks the goal-directed behavior of another person or group

Negotiation

a process in which groups with conflicting interests meet together to make offers, counteroffers, and concessions to each other in an effort to resolve their differences

Third-Party Negotiator

an outsider skilled in handling bargaining and negotiation

Mediator

a neutral third party who tries to help parties in conflict reconcile their differences

Arbiter

a third party who has authority to impose a solution to a dispute

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