5 Written Questions
5 Matching Questions
- Product differentiation strategy
- Supply chain
- Semistructured decisons
- Support activities
- Operational control
- a are characterized by incomplete decision making rules and the need for subjective assessments and judgments to supplement formal data analysis
- b All the stages in the production process from obtaining raw materials to selling to the consumer - from point of origin to point of consumption
- c entails adding features or services not provided by competitors to a product so you can charge customers a premium price.
- d related to the effective and efficient performance of specific tasks
- e Supports primary activities
5 Multiple Choice Questions
- striving to be the most efficient producer of a product or service
- information that is available only to certain internal users
- data converted into a meaningful and useful context
- repetitive, routine, and understood well enough that they can be delegated to lower level employees in the organization
- usually required by a government entity such as a report to the IRS on taxable income and withholding
5 True/False Questions
Goal congruence → occurs when a decision or action of a subsystem is inconsistent with the goals of another subsystem or the system as a whole.
Information overload → the state of having more information than one can process
Management control → relates to the effective and efficient use of resources for accomplishing organizational objectives.
Goal conflict → occurs when a decision or action of a subsystem is inconsistent with the goals of another subsystem or the system as a whole.
Access-based strategic position → involves trying to serve most of all of the needs of a particular group of customers in a target market.