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5 Written Questions

5 Matching Questions

  1. Product differentiation strategy
  2. Supply chain
  3. Semistructured decisons
  4. Support activities
  5. Operational control
  1. a are characterized by incomplete decision making rules and the need for subjective assessments and judgments to supplement formal data analysis
  2. b All the stages in the production process from obtaining raw materials to selling to the consumer - from point of origin to point of consumption
  3. c entails adding features or services not provided by competitors to a product so you can charge customers a premium price.
  4. d related to the effective and efficient performance of specific tasks
  5. e Supports primary activities

5 Multiple Choice Questions

  1. striving to be the most efficient producer of a product or service
  2. information that is available only to certain internal users
  3. data converted into a meaningful and useful context
  4. repetitive, routine, and understood well enough that they can be delegated to lower level employees in the organization
  5. usually required by a government entity such as a report to the IRS on taxable income and withholding

5 True/False Questions

  1. Goal congruenceoccurs when a decision or action of a subsystem is inconsistent with the goals of another subsystem or the system as a whole.

          

  2. Information overloadthe state of having more information than one can process

          

  3. Management controlrelates to the effective and efficient use of resources for accomplishing organizational objectives.

          

  4. Goal conflictoccurs when a decision or action of a subsystem is inconsistent with the goals of another subsystem or the system as a whole.

          

  5. Access-based strategic positioninvolves trying to serve most of all of the needs of a particular group of customers in a target market.

          

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