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5 Written questions

5 Matching questions

  1. Goal conflict
  2. Operational control
  3. Product differentiation strategy
  4. Low-cost strategy
  5. Predictive analysis
  1. a striving to be the most efficient producer of a product or service
  2. b uses data warehouses and complex algorithms to forecast future events, based on historical trends and calculated probabilities.
  3. c related to the effective and efficient performance of specific tasks
  4. d occurs when a decision or action of a subsystem is inconsistent with the goals of another subsystem or the system as a whole.
  5. e entails adding features or services not provided by competitors to a product so you can charge customers a premium price.

5 Multiple choice questions

  1. a systems analysis principle that sates that changes in subsystems cannot be made without considering the effect on other subsystems and the system as a whole
  2. activities in the value chain that are performed to create, market, and deliver products and services to customers and provide post-delivery service and support. Primary activities include production, shipping and receiving, and marketing
  3. are nonrecurring and non routine decisions.
  4. repetitive, routine, and understood well enough that they can be delegated to lower level employees in the organization
  5. relates to the effective and efficient use of resources for accomplishing organizational objectives.

5 True/False questions

  1. Integrationdata converted into a meaningful and useful context


  2. Informationeliminates duplicate recording, storage, reporting, and other processing activities in an organization


  3. Strategic planningThe process of determining the major goals of the organization and the policies and strategies for obtaining and using resources to achieve those goals.


  4. Information overloaddata converted into a meaningful and useful context


  5. Value chainThe series of departments that carry out value-creating activities to design, produce, market, deliver, and support a firm's products.


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