5 Written Questions
5 Matching Questions
- Access-based strategic position
- Support activities
- Predictive analysis
- Management control
- Value chain
- a The series of departments that carry out value-creating activities to design, produce, market, deliver, and support a firm's products.
- b involves serving a subset of customers who differ from other other customers in terms of factors such as geographic location or size, which creates different requirements for serving those customers.
- c uses data warehouses and complex algorithms to forecast future events, based on historical trends and calculated probabilities.
- d Supports primary activities
- e relates to the effective and efficient use of resources for accomplishing organizational objectives.
5 Multiple Choice Questions
- involves trying to serve most of all of the needs of a particular group of customers in a target market.
- activities in the value chain that are performed to create, market, and deliver products and services to customers and provide post-delivery service and support. Primary activities include production, shipping and receiving, and marketing
- eliminates duplicate recording, storage, reporting, and other processing activities in an organization
- A set of 2 or more interrelated components that interact to achieve a goal. They are almost always composed of smaller subsystems, each performing a specific function important to and supportive of the larger system of which it is a part.
- is the benefit produced by the information minus the cost of producing it
5 True/False Questions
Operational control → related to the effective and efficient performance of specific tasks
Systems Concept → a systems analysis principle that sates that changes in subsystems cannot be made without considering the effect on other subsystems and the system as a whole
Goal congruence → occurs when a decision or action of a subsystem is inconsistent with the goals of another subsystem or the system as a whole.
Information → data converted into a meaningful and useful context
Discretionary information → information that is available only to certain internal users