5 Written questions
5 Matching questions
- Primary activities
- Essential information
- Management control
- a required to conduct business with external parties such as purchase orders and customer billings
- b activities in the value chain that are performed to create, market, and deliver products and services to customers and provide post-delivery service and support. Primary activities include production, shipping and receiving, and marketing
- c relates to the effective and efficient use of resources for accomplishing organizational objectives.
- d are facts that are collected, recorded, stored, and processed by an information system
- e data converted into a meaningful and useful context
5 Multiple choice questions
- entails adding features or services not provided by competitors to a product so you can charge customers a premium price.
- are characterized by incomplete decision making rules and the need for subjective assessments and judgments to supplement formal data analysis
- The series of departments that carry out value-creating activities to design, produce, market, deliver, and support a firm's products.
- is the benefit produced by the information minus the cost of producing it
- a systems analysis principle that sates that changes in subsystems cannot be made without considering the effect on other subsystems and the system as a whole
5 True/False questions
Variety-based strategic position → involves producing or providing a subset of the industry's products or services.
Goal congruence → is achieved when a subsystem achieves its goal while contributing to the organization's overall goal.
Supply chain → The series of departments that carry out value-creating activities to design, produce, market, deliver, and support a firm's products.
Structured decisions → repetitive, routine, and understood well enough that they can be delegated to lower level employees in the organization
Operational control → relates to the effective and efficient use of resources for accomplishing organizational objectives.