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Alternate key (Alt) executes commands with other key(s) Arrow keys moves the insertion point in the direction indicated by the arrow on each key Backspace deletes the character to the left of the insertion point Caps lock capitalizes all letters when locked down Control key (Ctrl) executes commands with other key(s) Delete removes the character to the right of the insertion point Enter/Return causes the insertion point to move to the left margin and down to the next line Escape key (Esc) closes a software menu or dialog box Gross Words a Minute (GWAM) the number of standard words keyed in one minute Hardware is the physical parts of a computer system such as the monitor, keyboard, and the hard drive Home keys the keys where you place your fingers to begin keying; a s d f for the left hand and j k l ; for the right hand Keyboarding posture the correct seating position taught when developing typing skills Service keys special keys that allow you to use the computer to perform specific functions