ISYS Chapter 5-Test 2

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MIS Infrastructure

includes plans for how a firm will build, deploy, use and share its data processes and MIS assets

Enterprise Architect

person grounded in technology , fluent in business and able to provide the important bridge between MIS and the business

Information MIS Infrastructure

Identifies where and how important information such as customer records is maintained and secured
Business Continuity Planning

Agile MIS Infrastructure

Includes equipment that provides the underlying foundation to support the organization's goals

Sustainable MIS Infrastructure

Identifies ways a company can grow in terms of computing resources while simultaneously becoming less dependent on hardware and energy consumption
Grid Computing
Cloud Computing

Fault Tolerance

ability for a system to respond to unexpected failures or system crashes as the backup system immediately and automatically takes over with no loss of service


specific type of fault tolerance occurs when a redundant storage server offers an exact replica of real-time data and if the primary server crashes, the users are automatically directed to the secondary server

Disaster Recovery Plan

detailed process for recovering information or a system in the event of a catastrophic disaster

Hot Site

separate and fully equipped facility where the company can move immediately after a disaster and resume business

Cold Site

separate facility without equipment but is a place employees can move after a disaster

Warm Site

separate facility with computer equipment that requires installation and configuration

Disaster Recovery Cost Curve

charts (1) cost to the company of the unavailability of information and technology and (2) the cost to the company of recovering from disaster over time

Business Continuity Planning

details how a company recovers and restores critical business operations and systems after a disaster or extended disruption

Business Impact Analysis

identifies all critical business functions and the effect of a special disaster may have upon them.


refers to the varying levels that define what a user can access, view or perform when operating a system

Web Accessibility

people with disabilities including visual, auditory, physical, speech, cognitive and neurological disabilities can use the web


Time frames when the system is operational


how quickly a system can transform to support environmental changes


the ability of an application to operate on different devices or software platforms


ensures a system is functioning correctly and providing accurate information


system weakness


how well a system can scale up or adapt to the increasing demands of growth


measures how quickly a system performs a process or transaction

Capacity Planning

determines future environment infrastructure requirements to ensure high-quality system performance


degree to which a system is easy to learn and efficient and satisfying to use


how quickly a 3rd party can change a system to ensure it meets user needs and the terms of any contracts, including agreed levels of reliability, maintainability or availability

Moore's Law

computer chip per performance per dollar doubles every 18 months

SUstainable MIS

production, management, use and disposal of technology in a new way that minimizes damage to the environment

Energy Consumption

amount of energy consumed by business processes and systems


discarded obsolete, or broken electronic devices

Grid Computing

collection of computers often geographically dispersed, that are coordinated to solve a common problem
Allows for greater scalability

Smart Grid

delivers electricity using 2 way digital technology
meant to solve the world's outdated electrical grid


one of the easiest and quickest ways to achieve a sustainable MIS infrastructure
reduces power consumption and requires less equipment

Data Center

facility used to house management information systems and associated components

Cloud Computing

model for enabling ubiquitous convenient on demand network access to a shared pool of configurable computing resources

Multi-tenancy (in the cloud)

means that a single instance of a system serves multiple customers

Cloud Fabric

software that makes possible the benefits of cloud computing
Like multi-tenancy

Cloud Fabric Controller

an individual who monitors and provisions cloud resources

Utility Computing

offers a pay-per-use revenue model similar to a metered service like electricity

Dynamic Scaling

MIS infrastructure can be automatically scaled up or down based on requirements

Infrastructure as a Service

delivers hardware networking capabilities over the cloud using a pay-per-use revenue model

SOftware as a Service

delivers applications over the cloud using a pay-per-use revenue model

Example= Salesforce

Platform as A service

supports the deployment of entire systems including hardware networking and applications using a pay-per-use revenue model

Example=Google Docs

Public Cloud

promotes massive, global and industry wide applications offered to the general public

Example Amazon Web Services

Private Cloud

serves one customer or organization and can be located on or off the customer's premises

Community Cloud

serves a specific community with common business models, security requirements and compliance considerations

Hybrid Cloud

2 or more private, public or community clouds but each cloud remains separate and is only linked by technology that enables data and application portability

Cloud Bursting

when a company uses its own computing infrastructure for normal usage and accesses the cloud when it needs to

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