Intro to SW Exam 1b

235 terms by rosielopez85

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Advocacy

A term that means actively intervening in order to help clients get what they need

Agency policies

Standards adopted by individual organizations and programs that provide services

Assessment

The identification of the nature and extent of client needs and concerns, as well as critical information about client resources and supports and other environment factors so that a helping plan can be devised and implemented

Biology

The study of living organisms and their physical functions

Client system

Any individual, family, group, organization, or community who will ultimately benefit from social work intervention

Conservatism

The philosophy that individuals are responsible for themselves, government should provide minimal interference in people's lives, and change is generally unnecessary

Coping

The struggle to adjust to surrounding environmental conditions and overcome problems

Counseling

A field overlapping with various other fields including social work that focuses on problem-solving and providing help to individuals, families, or groups

Criminal justice

The configuration of programs, policies, and agencies dealing with crime, incarceration, legal processes, and the rehabilitation of criminal offenders

Critical thinking

The careful scrutiny of what is stated as true or what appears to be true and the resulting expression of an opinion or conclusion based on that scrutiny, and the creative formulation of an opinion or conclusion when presented with a question, problem, or issue

Cultural anthropology

The branch of anthropology that deals with human culture, especially its history, social structures, language, and technology

Developmental perspective

An approach that seeks to identify social interventions that have a positive impact on economic development

Eco-systems theory

A system- and environment-oriented approach to problem solving

Economic justice

A term that concerns the distribution of resources in a fair and equitable manner

Economics

The study of the production, distribution, and consumption of goods and services

Empowerment

The process of increasing personal, interpersonal, or political power so that individuals can take action to improve their life situations

Evidence-based practice

The conscientious, explicit, and judicious use of current best evidence in making decisions about the care of clients

Forensic social work

Social work dealing with the law, educating lawyers, and serving as expert witnesses

Generalist practice

The application of an eclectic knowledge base, professional values, and a wide range of skills to target any size system for change within the context of four primary processes

Human rights

The premise that all people, regardless of race, culture, or national origin, are entitled to basic rights and treatment

Institutional perspective

An approach that views people's needs as a normal part of life. People's right to receive benefits and services on an ongoing basis

Liberalism

The philosophy that supports government involvement in the social, political, and economic structure so that all people's rights and privileges are protected in the name of social justice

Macro system

A large system that includes organizations and communities

Mezzo system

A group

Micro system

An individual

Occupational social work

Social work focusing on work in employee assistance programs or directed toward organizational change

Police social work

Social work emphasizing work within police, courthouse, and jail settings to provide services to crime victims

Political ideology

The relatively coherent system of ideas (beliefs, traditions, principles, and myths) about human nature, institutional arrangements, and social processes that indicate how a government should be run and what principles that government should support

Political science

The study of political and governmental structures and functioning

Populations-at-risk

Certain populations or groups of people based on some identified characteristics who are at greater risk of social and economic deprivation than the general mainstream of society

Psychiatry

The branch of medicine that specializes in the diagnosis and treatment of mental disorders

Psychology

A field that emphasizes the study of behavior and cognitive processing

Psychotherapy

A skilled treatment process whereby a therapist works with an individual, couple, family, or group to address a mental disorder or alleviate other problems the client(s) may be having in the social environment

Radicalism

The philosophy that the social and political system as it stands is not structurally capable of truly pursuing social justice

Research-informed practice

The use of approaches and interventions in their practice that research has determined are effective

Residual perspective

An approach that conceives of social welfare as focusing on problems and gaps. The focus is on people's failure and faults

Rural social work

Social work addressing the unique problems of people living in rural areas

Social environment

The conditions, circumstances, and human interactions that encompass human beings

Social justice

A term that involves the idea that in a perfect world, all citizens would have identical rights, protection, opportunities, obligations, and social benefits

Social welfare

A nation's system of programs, benefits, and services that help people meet those social, economic, educational, and health needs that are fundamental to the maintenance of society

Social welfare policy

The laws and regulations that govern which social welfare programs exist, what categories of clients are served, and who qualifies for a given program

Social work

The professional activity of helping individuals, groups, or communities enhance or restore their capacity for social functioning and creating societal conditions favorable to this goal (NASW)

Social work practice

The doing of social work

Sociology

The study of human society, how various groups interact with each other, and how social institutions structure the social environment in which we live

System

A set of elements that is orderly and interrelated to make a function whole

Systems theories

Theories that focus on the dynamics among and interactions of people in their environment

Target system

The system that social workers need to change or influence in order to accomplish their goals

Triple A approach

An approach to critical thinking that states you should: (1) Ask questions; (2) Assess the established facts and issues involved; (3) Assert a concluding opinion

NASW defines ________ as the professional activity of helping individuals, groups, or communities enhance or restore their capacity for social functioning and creating societal conditions favorable to this goal.

social work

Critical thinking:

concentrates on the process of reasoning.

At the paraprofessional level, social service ________ typically hold an associate's degree or a baccalaureate degree in a non-social work discipline and serve under the social worker's supervision in designated tasks such as conducting basic interviews, making referrals, and completing paperwork.

technicians

________ is the branch of medicine that specializes in the diagnosis and treatment of mental disorders.

Psychiatry

________ is described in the text as the process of increasing personal, interpersonal, or political power so that individuals can take action to improve their life situations.

Empowerment

Residually-oriented programs include:

Temporary Assistance to Needy Families.

________ is the philosophy that individuals are responsible for themselves, government should provide minimal interference in people's lives and change is generally unnecessary.

Conservatism

________ is the philosophy that the social and political system as it stands is not structurally capable of truly pursuing social justice.

Radicalism

________ involves the idea that all citizens would have identical rights, protections, opportunities, obligations, and social benefits.

Social justice

The Triple A approach to critical thinking involves:

ask, assess, assert.

Barker describes ________ as a nation's system of programs, benefits, and services that help people meet those social, economic, educational, and health needs that are fundamental to the maintenance of society.

social welfare

Organizations and communities are considered ________ systems.

macro

The medical model:

focuses on the individual as having something wrong with him or her.

The ________ system is the system that social workers need to change or influence in order to accomplish their goals.

target

Advocate

One who steps forward and speaks out on the behalf of clients in order to promote fair and equitable treatment or gain needed resources

Ageism

Discrimination based on preconceived notions about older people, regardless of their individual qualities and capabilities

Assessment

The investigation and determination of variables affecting an identified problem or issue as viewed from micro, mezzo, or macro perspectives

Broker

One who links client systems to needed resources

Case Manager

A practitioner who, on the behalf of a specific client, coordinates needed services provided by any number of agencies, organizations, or facilities (also referred to as case coordinator)

Counselor

One who provides guidance to clients and assists them in a planned- change or problem-solving process

Critical thinking

The careful scrutiny of what is stated as true or what appears to be true and the resulting expression of an opinion or conclusion based on that scrutiny, and the creative formulation of an opinion or conclusion when presented with a question, problem, or issue

Educator

One who gives information and teaches skills to other systems

Empathy

This skill involves not only being in tune with how clients feel but also conveying to them that workers understand how they feel (sharing of self by relating in a natural, sincere, spontaneous, open and genuine manner

Engagement

The initial period when practitioners orient themselves to the problem and begin to establish communication and a relationship with others also addressing the problem

Evaluation

A process of determining whether a given change effort was worthwhile

Facilitator

One who guides a group experience

Generalist practice

The application of an eclectic knowledge base, professional values, and a wide range of skills to target any size system for change within the context of four primary processes

Genuineness

A skill that involves workers continuing to be themselves while working to accomplish goals in their professional role

Implementation

The process whereby client and worker follow their plan to achieve their goals

Intervention

The use of thoughtful and planned efforts to bring about a specific change

Macro practice

Intervention involving organizations and communities

Managers

People in these positions generally assume greater responsibility for more aspects of agency functioning than supervisors

Mediator

One who resolves arguments or disagreements among micro, mezzo, or macro systems in conflict

Mezzo practice

Work with small groups

Micro practice

Intervention involving an individual client

Mobilizer

One who identifies and convenes community people and resources to identify unmet community needs and effect changes for the better in their community

Nonverbal communication

The body language and sounds that convey information about how a person feels without saying so in words

Organizational structure

This involves how lines of authority and communication operate within an agency, how the administration runs the organization, and what the agency environment is like

Planned change

A process that involves the development and implementation of a strategy for improving or altering some specified condition, pattern of behavior, or set of circumstances that affects social functioning

Planning

This stage specifies what should be done

Problem solving

The same process as planned change, although social work's emphasis on strengths may be at odds with the more negative connotations of this description

Program evaluation

The systematic examination of the success, effectiveness, and efficiency of an ongoing program

Supervisor

A person given authority within an organization to direct, coordinate, enhance, and evaluate the on-the-job performance of designated employees

Termination

The end of the professional social worker-client relationship

Warmth

A skill that involves enhancing workers' positive feelings toward another person by promoting a sense of comfort and well-being in that person

________ is the process of planning and implementing steps to make positive changes and attain goals that solve clients' problems or improve clients' quality of life.

Intervention

In the planned-change approach, which one of the following steps occurs next after engagement?

Assessment

The ________ links client systems to needed resources.

broker

A(n) ________ is a practitioner who, on the behalf of a specific client, coordinates needed services provided by any number of agencies, organizations, or facilities.

case manager

Sylvester is having difficulty interacting with family members, peers, and adults. He might benefit from membership in a treatment group with other children experiencing similar difficulties. This would be considered intervention at the ________ level.

mezzo

The text describes ________communication as body language and sounds that convey information about how a person feels without saying so in words.

nonverbal

________ refers to discrimination based on preconceived notions about older people, regardless of their individual qualities and capabilities.

Ageism

The ________ stage of the planned-change system is the process of determining whether a given change effort was worthwhile.

evaluation

The ________ identifies and convenes community people and resources to identify unmet community needs and effect changes for the better in their community.

mobilizer

The Triple A approach to critical thinking is:

Ask, Assess, Assert

Abraham is a social worker at Sasquatch County Social Services. He has noticed that some of his clients are having trouble getting to their physical therapy because they don't have van access. Abraham petitions before the County Board for Sasquatch County to purchase a van for the county residents with physical disabilities. This would be considered ________ level intervention.

macro

Administrative group

A group of social service agency administrators who meet regularly to discuss issues and develop plans for running the organization

Broker role

Social workers in this role link clients to needed resources and services

Case management role

Social workers in this role coordinate services provided by a number of agencies or services on a client's behalf. A case coordinator synchronizes and oversees services to make sure the client gets what he or she needs

Committee

A group of persons delegated to consider, investigate, take action on, or report on some matter

Community

A number of people who have something in common with one another that connects them in some way and that distinguishes them from others

Community organization

The term used in the past to refer to macro practice in social work

Counselor role

Social workers in this role follow the planned-change process and help clients develop solutions to problems

Delegate council

A group of representatives from various agencies or from units within a single agency that meet to discuss issues of mutual concern

Educational group

This group provides some type of information to participants

Educator role

Social workers in this role teach and inform of more efficient techniques for solving problems

Growth group

This group aims at expanding self-awareness, increasing potential, and maximizing health and well-being

Locality development

This term emphasizes community change pursued optimally through broad participation of a wide spectrum of people at the local community level

Macro practice

Intervention involving organizations and communities

Micro practice

Intervention involving an individual client

Nonprofit social agencies

Agencies that seek to accomplish some service provision goal, not to make a profit for private owners. Sources of funding can include tax monies, private donations, grants, and service fees

Private social agencies

Agencies that are privately owned and run by people not employed by government

Proprietary social agencies

Agencies that provide some designated social services, often similar to those provided by nonprofit social agencies. However, a primary purpose for the existence of a proprietary social agency is to earn a profit for its owners (also called for-profit)

Public social agencies

Agencies that are run by some designated unit of government and are usually regulated by laws impacting policy

Purchase-of-service contract

An agreement signed such as when public agencies buy services from private agencies

Social action

Coordinated effort to advocate for change in a social institution to benefit a specific population, solve a social problem, correct unfairness, or enhance people's well-being

Social action group

A group formed to engage in some planned-change effort to modify or improve aspects of their macro social or physical environment

Social agency

An organization providing social services that is usually staffed by human services personnel (including social workers, members of other professions, paraprofessionals and undertake specified tasks under professionals' supervision), clerical personnel, and sometimes volunteers (also called social services agency)

Social planning

A technical process of problem-solving with regard to substantive social problems, such as delinquency, housing, and mental health

Social services

Services that include the wide range of activities that social workers perform to help people solve problems and improve their personal well-being

Socialization group

A group that helps participants improve interpersonal behavior, communication, and social skills so that they might better fit into their social environment

Support group

A group in which members share common issues or problems and meet on an ongoing basis to cope with stress, give each other suggestions, provide encouragement, convey information, and furnish emotional support

Task (or Work group)

A group that applies the principles of group dynamics to solve problems, develop ideas, formulate plans, and achieve goals

Team group

A group of two or more people gathered together to work collaboratively and interdependently to achieve a designated purpose

Therapy group

A group that helps members with serious psychological and emotional problems change their behavior

Treatment conference

A group that meets to establish, monitor, and coordinate service plans on behalf of a client system

Treatment group

A group that helps individuals solve personal problems, change unwanted behaviors, cope with stress, and improve quality of life

A ________ social agency provides a designated social service; however, a primary purpose for the existence of the agency is to earn a profit for its owners.

proprietary

Social workers performing ________ functions coordinate services provided by a number of agencies or services on a client's behalf.

case manager

________ groups help individuals solve personal problems, change unwanted behaviors, cope with stress, and improve quality of life.

Treatment

________ groups help members with serious psychological and emotional problems change their behavior.

Therapy

________ groups help participants improve interpersonal behavior, communication, and social skills so that they might better fit into their social environment.

Socialization

A group of professionals working in rape crisis centers throughout a state, with each agency designating a representative to meet in the council to discuss education and treatment issues is an example of a:

delegate council.

A board of directors authorized to formulate an organization's mission, objectives, and policies, and to oversee its ongoing activities is an example of a(n):

administrative group.

________, a method of community organization used in the past, involves experts or consultants working, usually with designated community leaders, to solve specific problems.

Social planning

The Bureau of Labor Statistics predicts that between 2006 and 2016 the number of social workers will increase by approximately ________ percent.

22

A public agency needs specialized services that it does not normally provide. It will be more cost-effective for the agency to buy the service from a private agency. The private agency then assumes responsibility for developing and overseeing service provision. This type of transaction is called:

purchase-of-service contract.

A coordinated effort to advocate for change in a social institution to benefit a specific population, solve a social problem, correct unfairness, or enhance people's well-being was a method of community organization called:

social action.

Advocacy

The act of standing up for and defending the cause of another

Aid to Dependent Children

This was the original name of the program later changed to Aid to Families with Dependent Children (AFDC). As part of the Social Security Act of 1935, it provided public relief to needy children through cash grants to their families. This program was replaced in 1996 with the Temporary Assistance for Needy Families (TANF)

Assimilation

The process of incorporating another culture into the mainstream culture

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