Test 2 Chapters 3&4
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cvermilion on October 18, 2010
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43 terms
Terms | Definitions |
|---|---|
 Nonverbal Communication | The communication of information by cues or actions that include gestures, tone of voice, vocal inflections, and facial expressions. |
| How does nonverbal comm differ from verbal Comm | non verbal is motion while verbal is speach. |
| How does Nonverbal behavior often conveys more information than language? | Nonverbal Channels: sense of vison, such as facial expressions, gestures, and personal appearance. OFTEN INVOLVES MULTIPLE CHANNELS AT ONCE! |
| Indicate why nonverbal cues are usually believed ocer conflicting verbal cues. | People have a harder time contolling nonverbal signals than verbal ones....nonverbal behaviors more accurately reflect what a person is really thinking or feeling. |
| Discuss the various communicative functions of touch. | Affectionate touch: Hugging, kissing, hand-holding communicate love, intamacy, commitment, and safty. Caregiving Touch: A touch coresponding with a course of providing a specific type of care or service. Power and Control Touch:Police subdoing a suspect while putting handcuffs on them or to guide a house guess into the other room. Aggressive touch:Behaviors done to inflict physical harm, such as punching, pushing, kicking, slapping, and even stabbing. Ritualistic touch: Shaking hands, kissing on lips or cheeck in some cultures |
| Define and discuss Hall's four proxemic zones: | intimate, personal, social, public. |
| Language is ....... | Symbolic meaning each word represents a particular object or idea, but it does not constitute the object or idea itself. |
| Denotative Meaning | A words literal meaning or dictionary definition. |
| Connotative Meaning | A words implied or secondary meaing, in addition to its lteral meaning. |
| Loaded Language | Terms that carry strongly postivie or negitive connotations. |
| Onomatopoeia | A word formed by imitating the sound associated with its meaning. |
| Ambigous Language | Having more than one posible meaning |
| Sapir-Whorf Hyposthesis | The idea that language influences the ways that member of a culture see and think about the world. |
| Anchor and Contrast | A form of persuasion in which you initially make a large request that is rejected and then follow it with a smaller, more reasonable request. |
| Facial displays? | Identity, attractiveness, and emotion. This communicate more informationthan any other channel of nonverbal behavior. |
| Symmery | Refers to the similarity between the left and right sides of your face. Attractives faces have this and unattractives faces do not have as much. |
| Proportionality | Refers to the reltive size of your facial features. All the features are of the proper size, not in an absolute sense but reletive to one another. |
| Principle nonverbal channels involved in the communication of emtion...... | Facial Behaviors and Vocal Behaviors |
| Kinesics | study of movement |
| Gesticulation | The use of arm and hand movements to communicate. |
| Emblem | A gesture with a direct verbal transltion. such as hello or goodbye |
| Illustrator | A gesture that enhances or clarifies verbal message: discribing the fish you caught holding your hands up to show length. |
| Affect Display | A gesture that communicates emotion: such as wringing hand when nervous or covering mouth when suprised. |
| Regulators | gestures that control the flow of conversation. Such as raising your hand to speak in a group setting. |
| Adaptors | Gestures you use to satisfy some personal need, such as scratching an itch or picking lint off your shirt. |
| Haptics | Study of how we use touch to communicate. |
| Vocalics | Characteristics of the voice.....How is voice a nonverbal communication.....using the pitch, infection, volume, rate, filler words, pronnciation, articulation, accent, silence. |
| Olfactices | The study of the sense of smell. Memories and sexual attraction |
| Chronemics | The use of time is also a channel in nonverbal communication. |
| Ten Channels of nonveral communication.... | Facial Displays, Eye behaviors, Movememt and gestures, Touch behaviors, Vocal behaviors, Use of Smell, Use of Space, Physical Appearance, Use of Time, Use of Artifacts. |
| Listening | The active process of making meaning out of another person's spoken message. |
| HURIER model | A model of effective listening that involves Hearing-Understaning-Remembering-Interpreting-Evaluating-Responding. |
| Three Types of Listening | Informational-Listening to learn Critical-listening with goal of evaluating what we hear Empathic-listening to experience what another is thinking or feeling. |
| Pseudolistening | Using feedback behaviors to give the fase impression that one is listening. |
| Selective Listening | Listening only to what you want to hear. |
| Information overload | The state of being overwhelmed by the amount of information one takes in. |
| Glazing Over | Daydreaming with the time not spent listening. |
| Rebuttal Tendency | The tendency to debate a speakers point and formulate a reply while the person is still speaking. |
| Closed Mindedness | The tendency not to listen to anything with which you disagree. |
| Competitive interrupting | using interuptions to take control of a conversation. |
| Confirmation Bias | The tendency to seek informationthat supports our calues and beliefs while discounting or ignoring information that doesn't. |
| Vividness Effect | The tendency for dramatic, shocking events to distort our perception of reality. |
| Skepticism | The practice of evaluating the evidence for a claim. |
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